Online Business Design Manager

JR United Kingdom; Croydon; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Join a leading beauty and health retailer as a Design Manager in their Online Business Optimisation team. This role focuses on enhancing the digital presence through innovative design solutions and effective project management. Collaborate with UX teams and manage key projects while enjoying a vibrant work environment and hybrid working options.

Benefits

33 days holiday

Staff discount codes

30% discount on Superdrug products

Company pension matching

Access to Wagestream

Learning and Development programs

Enhanced leave policies

Qualifications

• Strong people management experience within a design context.
• Experience in retail or ecommerce is advantageous.

Responsibilities

• Leading technical design efforts, specializing in CSS, HTML, and WordPress.
• Managing large projects such as CRM, marketing, and PR campaigns.

Skills

People Management

Attention to Detail

Collaboration

Time Management

Tools

CSS

HTML

WordPress

Hybris

Job description

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Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based near East Croydon station, offers a fantastic environment filled with diverse personalities.

We’re a team that prioritizes our customers and our staff. At Superdrug, we aim to be the best in accessible health & beauty, loved for value, choice, friendly advice, service, and fun.

Our success stems from our people—they make the difference. We embrace personality, have fun, and work hard to deliver That Superdrug feeling.

Role Purpose:

We are seeking a creative and technically skilled Design Manager to join our Online Business Optimisation team. This role is crucial in enhancing SD.com’s digital presence through innovative design solutions and effective project management. You will collaborate closely with UX teams and across functions to drive impactful design initiatives.

Daily Responsibilities include:

1. Leading technical design efforts, specializing in CSS, HTML, and WordPress development.
2. Creating new design templates for various categories.
3. Managing the Mobile APP Gandalf system to ensure a seamless user experience.
4. Allocating approximately 30% of your time to developing healthcare services, including the Online Doctor & Health Clinic platform.
5. Managing large projects such as CRM, marketing, and PR campaigns, ensuring timely and successful execution.
6. Providing support to the wider Design Team during Event Changeover execution.

What you’ll need:

• Strong people management experience, ideally within a design context.
• Proficiency in CSS, HTML, and WordPress development (Hybris knowledge/experience is a plus).
• Solid understanding of design principles and experience in creating design templates.
• Knowledge of UX/UI principles.
• Experience managing mobile app design and development.
• Effective time management skills for handling multiple projects.
• Collaborative mindset with the ability to work across teams and prioritize tasks.
• Attention to detail and ability to handle large projects.
• Previous experience in retail or ecommerce is advantageous.
• Excellent communication and stakeholder management skills.

The ideal candidate:

• Is curious about new trends and technologies, sharing knowledge with teams.
• Works well with cross-functional teams and stakeholders.
• Is self-aware, action-oriented, and detail-focused, with a proactive approach.
• Brings a digital mindset to problem-solving and opportunity capturing.
• Thrives in a fast-paced, global, matrix organization with multiple priorities.
• Has a passion for understanding business strategies and products.

Benefits:

• 33 days holiday, increasing to 38 with service (including bank holidays).
• Two staff discount codes for personal and family/friend use.
• 30% discount on Superdrug Own Brand Products online and in-store.
• Hybrid working: 2 days remote, 3 days in modern office near East Croydon Station.
• Company pension matching and bonus schemes.
• Access to Wagestream for flexible earnings.
• Part of a group working with Savers, The Perfume Shop, and Three UK.
• Part of A.S. Watson Group, operating in 25 markets with over 15,700 stores.
• Extensive Learning and Development programs.
• Enhanced leave and support policies for maternity, shared parental, adoption, and pregnancy loss.

Come and be part of something special.

Hours: 37.5 hours/week, 9:00 am - 5:30 pm, with hybrid working options depending on role responsibilities.

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