Online Assistant

TN United Kingdom; Frome; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a forward-thinking company this festive season as an Online Assistant! You'll play a vital role in ensuring customer orders are picked and delivered with care. This fast-paced position allows you to work on the shop floor or in the online warehouse, making good food joyful for customers. With a focus on detail and customer satisfaction, you'll thrive in a supportive environment that values inclusivity. Enjoy a range of benefits, including discounts and wellbeing support, while contributing to a memorable holiday experience for many.

Benefits

Nightshift Premium

Discount Card

Free Food and Hot Drinks

Generous Holiday Entitlement

Discounts on Gym Memberships

Family Leave

Pension Scheme

Share Schemes

Wellbeing Support

Qualifications

• Comfortable lifting and moving shopping containers up to 15kg.
• Ability to work with new technology and stay active.

Responsibilities

• Picking and delivering online customer orders to doorsteps.
• Supporting customer queries and processing orders at tills.

Skills

Attention to Detail

Customer Service

Technology Proficiency

Physical Stamina

Education

School Leaver

Job description

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Join Us as an Online Assistant This Christmas!

Be our magic ingredient this festive season by joining our team as an Online Assistant. You will be part of the team that picks and delivers online customer orders to their doorsteps. This is a fast-paced, hands-on role, helping to make good food joyful for our customers and spreading seasonal cheer. There’s no better time to join us and help millions prepare for their celebrations!

As an Online Assistant, you might be on the shop floor picking orders, selecting quality products carefully, or working in our online warehouse supporting customer queries, processing orders at the tills, or working with our online Drivers to load vans for timely delivery.

In any area, you'll take pride in doing the right thing for our customers with keen attention to detail. You should also be comfortable working with new technology and staying active, including lifting and moving shopping containers up to 15kg.

We are committed to helping our colleagues be their best and to being a fully inclusive retailer where our customers love to shop and our colleagues love to work!

Note: Many roles are temporary over the festive period, but there may be permanent opportunities. Please check the contract type and hours before applying to ensure the role suits you.

Eligibility: If the shifts include hours before 6am or after 11pm, you must be at least 18 years old.

Sainsbury's recruits only individuals who have passed the school leaver’s age. To find out the school leaver’s age in your country, please visit:

Benefits for Our Colleagues

• Nightshift premium: an additional £2.45 per hour for hours between midnight and 5am (where applicable).
• Discount card: 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and at Argos every pay day.
• Free food and hot drinks in all stores.
• Generous holiday entitlement based on hours worked.
• Discounts on gym memberships, restaurants, holidays, retail vouchers, and more.
• Family leave: maternity and paternity leave options.
• Pension scheme: Sainsbury’s matches 4-7% of your contributions.
• Sainsbury’s share schemes: buy shares at discounted prices and purchase shares monthly from your salary.
• Wellbeing support: including free access to our Employee Assistance Programme, offering confidential support and guidance.