One Stop - Customer Service Assistant

Tesco; Doncaster; On-site; GBP 18,000 - 23,000; Full time

Job summary

Join One Stop as a Customer Service Assistant, a subsidiary of Tesco, where you will play a vital role in delivering exceptional customer service in a dynamic environment. Your responsibilities will include stocking, processing payments, and maintaining store appearance while contributing to a positive shopping experience for customers.

Benefits

Flexible working arrangements

Inclusive culture and accessible recruitment

Qualifications

• Previous experience in retail or customer service preferred.

Responsibilities

• Serve customers with natural service.
• Maintain a clean and organized store environment.
• Potentially run shifts in absence of leadership.

Skills

Customer Service

Communication

Teamwork

Job description

Social network you want to login/join with:

One Stop - Customer Service Assistant, Doncaster

Client:

Tesco

Location:

Doncaster, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

5e6617abeddd

Job Views:

45

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

What's in it for you:

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast-paced retail environment where no day is the same.

You will play an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on-the-job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

Responsibilities:

• Serve customers with passion and pride, providing great natural service.
• Encourage customer feedback through surveys.
• Work across all store areas including online, tills, replenishment, vending, and stock routines.
• Follow safety procedures and wear safety equipment.
• Respond quickly to assistance calls or interventions on self-service checkouts.
• Maintain a clean, tidy, and organized store environment.
• Potentially run the shift in absence of Shift Leader or Store Manager.
• If applicable, undertake Post Office operations and pass background checks.

Flexible Working:

We support flexible working arrangements to suit your needs, whether you are starting your career, caring for others, nearing retirement, or other life circumstances.

Core Purpose & Values:

Serving our customers, communities, and planet better every day; valuing diversity and inclusivity; working as one team; making things easier.

About us:

One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. We offer a wide range of products and services, including convenience foods, household essentials, and additional services like Post Office, vending, and bill payments.

We are committed to an inclusive culture and accessible recruitment processes, with various employee benefits and flexible working options.

Note: Successful applicants will need to provide bank details on start date. We are proud to be a Disability Confident Leader and provide accessible recruitment support. For more info, visit https://www.tesco-careers.com/accessibility