One Hyde Park Room Attendant

Mandarin Oriental; Greater London; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Learning and development programmes

Complimentary nights and attractive rates on rooms

Health and wellness programmes

Free meals on duty

Increased holiday entitlement

Paid charity day per year

Subsidised commute schemes

Recruitment referral bonus

Employee recognition programmes

Job summary

Mandarin Oriental is looking for a Room Attendant for One Hyde Park in London. The ideal candidate will contribute to the Housekeeping team, ensuring high standards of cleanliness and customer service in guest rooms and public areas.

The role requires previous experience in a five-star hotel environment. Benefits include tailored learning and development programmes, complimentary hotel stays for employees, and various hospitality discounts.

Qualifications

• Previous experience in a five-star hotel or high-end private residence.
• Excellent eye for detail and strong verbal communication skills.
• Willingness to work a shift basis, including weekends and bank holidays.

Responsibilities

• Achieve the required standards of cleanliness and customer care.
• Provide discreet service, combining room servicing with mini-bar checks.
• Ensure security for all guest belongings, creating comfort for guests.

Skills

Attention to detail

Strong verbal communication

Job description

Room Attendant – One Hyde Park Residences, Housekeeping

39 hours, 5 days per week. ASP Housekeeping team seeks a Room Attendant for One Hyde Park in London.

Responsibilities

• Consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas.
• Provide discreet one‑stop service, combining room servicing with checking and replenishing mini‑bar and amenities.
• Ensure appropriate security for all guest belongings, creating comfort and confidence for guests.

Qualifications

• Previous experience in a five‑star hotel or high‑end private residence.
• Excellent eye for detail and strong verbal communication skills.
• Willingness to work a shift basis, Monday to Sunday, with flexibility for morning, afternoon and evening shifts, including weekends and bank holidays.

Benefits

• Learning and development programmes tailored to career stages.
• MOstay programme – complimentary nights and attractive rates on rooms for you and your loved ones.
• Health and wellness programmes, retirement plans, and various hospitality discounts.
• Free meals on duty, uniform dry‑cleaning services, and increased holiday entitlement with length of service.
• Paid charity day per year, subsidised commute schemes, recruitment referral bonus, and employee recognition programmes.

EEO and Diversity

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, will be treated fairly and with respect. No bullying, intimidation, discrimination or harassment will be tolerated.

Eligibility to Work in the UK

Applicants must have the right to work and live in the UK. Documented evidence of eligibility will be required.