Room Attendant - Babington House

Soho House via Caterer.com; Frome; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Team meal

Discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off

Cowshed & Soho Home discounts

Charity days (Soho Impact)

Counselling Sessions

Cookhouse & Tonic programs

Training & development

Team Events

Job summary

Soho House via Caterer.com in Frome, England, is seeking a Room Attendant to clean and service guest rooms and suites to the club’s high standards. You will replace linens, check for maintenance issues, and handle guest belongings with care while contributing to a superb guest experience.

Join a welcoming team with weekly pay and great staff benefits, including discounts on food and drink, health and dental plans, and opportunities for continuous training and events.

Qualifications

• Previous experience in housekeeping or room attendant role preferred
• Strong attention to detail and high personal standards of cleanliness
• Ability to work efficiently and manage time independently
• Professional appearance and a respectful, positive attitude
• Basic spoken English and ability to follow verbal and written instructions

Responsibilities

• Clean and service guest rooms, suites, and common areas according to club standards
• Replace linens, towels, and amenities as needed, ensuring consistency and presentation
• Check rooms for maintenance issues and report any faults or damages promptly
• Ensure guest belongings are respected and handled with care and confidentiality
• Maintain cleaning carts, equipment, and storage areas in a tidy and well‑stocked condition
• Support laundry services, including sorting, folding, and transporting items when required
• Follow all safety and sanitation procedures, including use of chemicals and PPE
• Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor
• Assist with turndown service or special requests when required
• Ensure hallways, stairwells, and service areas remain clean and clutter‑free

Skills

Attention to detail

English basics

Time management

Professional appearance

Job description

Babington House, Frome, England, United Kingdom

Role

At Soho House, as a Room Attendant, you will play a key role in maintaining the cleanliness, presentation, and comfort of guest rooms and suites. With an eye for detail and a commitment to excellence, you will ensure each space meets the club’s high standards, contributing to an exceptional member and guest experience.

Benefits

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 year continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Responsibilities

• Clean and service guest rooms, suites, and common areas according to club standards
• Replace linens, towels, and amenities as needed, ensuring consistency and presentation
• Check rooms for maintenance issues and report any faults or damages promptly
• Ensure guest belongings are respected and handled with care and confidentiality
• Maintain cleaning carts, equipment, and storage areas in a tidy and well‑stocked condition
• Support laundry services, including sorting, folding, and transporting items when required
• Follow all safety and sanitation procedures, including use of chemicals and PPE
• Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor
• Assist with turndown service or special requests when required
• Ensure hallways, stairwells, and service areas remain clean and clutter‑free

Qualifications

• Previous experience in housekeeping or room attendant role preferred
• Strong attention to detail and high personal standards of cleanliness
• Ability to work efficiently and manage time independently
• Professional appearance and a respectful, positive attitude
• Basic spoken English and ability to follow verbal and written instructions

Equal Employment Opportunity

As set forth in Soho House via Caterer.com ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.