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Onboarding Specialist

Re-Leased

London

Remote

GBP 35,000 - 50,000

Full time

3 days ago

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Job summary

Join a growing global business as an Onboarding Specialist, ensuring seamless integration of Re-Leased software for clients. You will manage onboarding projects, assist with data migration, and improve customer experiences in commercial real estate. This role offers remote flexibility across the UK or can be performed from the London office.

Benefits

Remote work flexibility

Career growth opportunities

Joining an award-winning team

Qualifications

Experience with data management and onboarding SaaS customers.
Familiarity with Salesforce and agile methodologies.
Proven ability to lead online training sessions.

Responsibilities

Manage onboarding projects and conduct training for new users.
Assist with data migration and workflow optimizations.
Act as a liaison between customer base and internal teams.

Skills

Data Management

Communication

Customer Service

Education

Experience in the commercial real estate market

Background in accounting

Tools

Salesforce

Microsoft Excel

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Direct message the job poster from Re-Leased

Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased our vision is to shape the future of Commercial Real Estate and drive better outcomes for people, property and planet.

Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.

Your Role

As an integral part of our team, your mission as an Onboarding Consultant is to ensure a seamless integration of Re-Leased software for our clients. You'll serve as the vital link between our company and customers during the onboarding process.

Your Responsibilities

Manage onboarding projects and conduct training for new users.
Assist with data migration and workflow optimizations.
Act as a liaison between the customer base and our internal teams.
Influence product development with user feedback.
Maintain high-quality service with excellent communication skills.

Your Experience

Experience in the commercial real estate market.
Proficient data management and Microsoft Excel skills.
Familiarity with Salesforce and agile methodologies.
Background in accounting (NetSuite, Xero, Sage Intacct etc.).
Experience of onboarding SaaS customers.
Proven ability to lead online training sessions.

Our culture is very important to us too, and we strongly believe in living out our core values:

People First: One team globally; our people and customers always come first.
Find a Way: Like a river, we find a way around all obstacles
Win or Learn: Our journey for improvement never ends; enjoy the ride!
Aim High: We dare to set big goals and love the challenge of achieving them against the odds.

Why Join Re-Leased?

This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, successful global story and the chance to become part of an award winning team and grow your own career with us. Remote work flexibility from anywhere in the UK or join our London office!

To express an interest please submit your details and tell us your story!

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Customer Service, Information Technology, and Analyst
Industries
Software Development, Real Estate, and Technology, Information and Media

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