Onboarding Project Lead — Managed Services

MHR; Ruddington; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Training courses

GP access

Extra holiday days

Family leave

Discounts

Employee recognition

Referral bonus £2,000

Social events

On-site restaurants

Private medical insurance

Job summary

MHR is seeking a proactive onboarding Project Manager to join our Managed Services team. You’ll own end-to-end onboarding projects, coordinating Professional Services, Operations, Compliance, Service Design and Product teams to ensure smooth transitions into BAU.

You’ll plan and manage scope, timescales and quality, govern risks and dependencies, and drive governance meetings. By delivering structured project management and continuous improvement, you’ll help clients realise value and contribute

Qualifications

• Experience delivering onboarding projects within Managed Services or similar.
• Strong stakeholder management and governance skills.
• Ability to plan, track and hand over projects from initiation to BAU.

Responsibilities

• Manage end-to-end onboarding projects across Managed Services.
• Coordinate across Professional Services, Operations, Compliance, Service Design and Product teams.
• Maintain project documentation, governance, risks, assumptions, issues and dependencies.
• Ensure projects meet scope, timescales, quality standards and SLAs.
• Capture lessons learned and drive standardisation and continuous improvement.

Skills

Project management

Stakeholder management

Governance

Risk management

Communication

Job description

MHR is seeking a proactive onboarding Project Manager to join our Managed Services team. You’ll own end-to-end onboarding projects, coordinating Professional Services, Operations, Compliance, Service Design and Product teams to ensure smooth transitions into BAU.

You’ll plan and manage scope, timescales and quality, govern risks and dependencies, and drive governance meetings. By delivering structured project management and continuous improvement, you’ll help clients realise value and contribute