Onboarding Coordinator

Leicester Bus Partnership; Leicester; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Flexible working

Hybrid work model

Generous annual leave

Job summary

Leicester City Council is seeking an organised HR onboarding coordinator to deliver an excellent onboarding experience for new starters. You’ll coordinate pre-employment checks, contracts, and documentation to ensure a smooth start for every recruit.

You’ll liaise with recruitment managers and HR colleagues to gather feedback, maintain compliance with employment law, and ensure timely communication in line with branding. This full-time role offers hybrid working with two office days in City Hall.

Qualifications

• Significant experience in conducting pre-employment checks across a range of roles.
• Strong written communication and high-level digital skills with standard IT packages (Word/Excel).
• Ability to build collaborative relationships with internal staff and new starters.

Responsibilities

• Coordinate, maintain, and update all new starter processes, systems, and HR information.
• Quality assure onboarding documentation and ensure accuracy and professional communication.
• Support recruitment managers and HR colleagues to improve the onboarding journey.
• Ensure compliance with employment law and corporate branding in communications.

Skills

Advanced written communication

Digital skills

Microsoft Word

Microsoft Excel

Interpersonal skills

Tools

Microsoft Word

Microsoft Excel

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference REQ8400 Date posted 23/09/2026 Application closing date 07/10/2026 Location Hybrid working - Home and Leicester City Offices Salary £29,542 - £32,046 Per Year Package Total benefit value (includes pension contribution and full holiday entitlement):£43,249 Contractual hours 37 Basis Full time Job category/type Human Resources Attachments Job Specification.pdf

Full Time / 37 Hours Per Week / Permanent

Join our dynamic and vibrant Human Resources Team to provide an excellent onboarding experience for our new starters. You’ll join a service that is people-focussed and plays a significant role in ensuring the council has a positive organisational culture that is diverse, equal, and creative.

This is a full time, permanent position working 37 hours Monday to Friday. You’ll have flexibility in hybrid working, both office based at City Hall for a minimum of 2 days per week and working remotely from home to suit your needs.

What you’ll be doing

In this fast-paced environment, no two days are the same. As one of the first contacts for our new employee, you’ll set the standard of customer service experience. Providing advice, guidance, and support to not only the candidates but other stakeholders such as, recruitment managers, and HR colleagues. You’ll coordinate, maintain, and update all new starter processes, systems, and HR information. This will include providing quality assurance on all onboarding documentation, ensuring all communication is accurate, professional and in line with corporate branding, whilst ensuring all candidates are in line with processes, procedures, and employment law.

In addition, you’ll liaise closely with the wider HR department, recruiting managers and candidates to gain feedback on their experiences of the onboarding journey with visions to improve the service offering.

What you’ll need

With significant experience of undertaking pre-employment checks for a wide range of roles, you’ll have good knowledge of legislation governing multiple areas of work and understand the importance of DBS checks and the eligibility requirements surrounding these. In addition, you’ll have experience of producing contracts of employment in an accurate and timely manner.

You’ll have advanced written communication skills and excellent digital skills, using standard IT software packages such as, Word and Excel allowing you to produce and maintain a range of necessary documents. As someone with great interpersonal skills, you’ll be able to build collaborative working relationships with, not only internal staff, but most importantly the new starters, ensuring that their first impression of our Council is a good one.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can lookforward to a work environment that encourages a healthy work/life balance. You’ll enjoy generousannual leave, membership of the Local Government Pension Scheme and the option of flexibleworking. We’ll also give you the chance to develop your skills and expertise with a variety of trainingand development opportunities. In addition, you can choose froma number offlexible benefits,including discounts on city buses and trains. Foran illustrative value of your benefits package,take a look at ourbenefits calculator.

We’re committed to recruiting a diverse and highly talented workforce as we continue to build acouncil that is fitting and representative of our great city. That’s why we’ve designed ourrecruitment process to put you at your ease; make you feel welcome and bring the best out of you.We’ll do all we can to make our recruitment process as fair as possible. To help you with yourapplication,take a look at the ‘our approach to recruitment’ page.

If you’d like to have a chat before applying, feel free to contact Emma Grieves, People Manager, on 0116 454 3477 or email at [e-mail]

Interview/Assessments will take place on Wednesday 14th and Thursday 15th October 2026.