Onboarding Coordinator

Keys; Halesowen; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Annual Leave 25 days + bank holidays

NEST Pension up to 3%

Enhanced Maternity/Paternity pay

Exclusive Blue Light Card discounts

Induction & Ongoing Training

Health Scheme

Job summary

Keys is hiring an Onboarding Coordinator to support compliance administration for recruitment across our group. The role combines remote work with an office day at our Support Centre in Halesowen, four days from home and one in the office.

Responsibilities include processing DBS and right-to-work checks, offer letters, references, and onboarding sign-offs for a SEND-school-focused region. Immediate start with a 37.5-hour week and £27,000 salary depending on experience.

Qualifications

• Experience in onboarding/compliance admin roles handling multiple candidates.
• Ability to meet deadlines and process high data volumes.
• Excellent attention to detail and accuracy.
• Experience using Microsoft Office packages.
• Experience working in SEND school or care setting is a plus.
• Experience supporting multi-site teams remotely.

Responsibilities

• Process pre-employment checks (DBS, right to work, references) accurately and timely.
• Analyse candidate employment history and note discrepancies for managers.
• Input new starter information into internal HR portal with accuracy.
• Support day-to-day admin within compliance and recruitment team.
• Handle onboarding sign-off for new starters in a region, mainly SEND schools.
• Build relationships with managers and candidates, offering onboarding guidance.
• Ensure HR procedures are efficient and compliant.
• Conduct audits and generate compliance reports.
• Keep HR system data up-to-date and accurate.

Skills

Onboarding

Compliance

Data entry

MS Office

Remote work

Communication

Tools

HR portal

Job description

Hours:Full-time (37.5 hours per week)

Salary:£27,000 per annum, DOE

Start Date:Immediate

Keys supports people with complex needs to build stability, resilience, and a sense of belonging through Connected Support. We believe everyone has the right to live well and shape a life of their own. Through our national network of clinical, therapeutic, and education services, we provide flexible, personalised support for children and adults - delivered by expert multidisciplinary teams. There are no fixed pathways - just the right support, at the right time, to promote independence and re-enablement.

Job Summary

We have an exciting opportunity for an experiencedOnboarding Coordinatorto join our team to support with compliance administration for recruitment across our Group.

This is an exciting time to join a highly enthusiastic team, committed to recruiting people throughout the business whose aim is to make a difference to the lives of the people we support.

This role will be a combination of both home and office working from our Support Centre in Halesowen. It is anticipated you will work 4 days from home and 1 day in the office.

Key responsibilities for an Onboarding Coordinator:

• Ensure all pre-employment checks (DBS, right to work checks, offer letters/contracts and referencing checking) are processed accurately and in a timely manner.
• Analysing a candidate's full employment history and noting any discrepancies to service Managers.
• Inputting and uploading new starter information onto internal HR portal, ensuring absolute accuracy at all times
• Support with day to day and ad hoc administration duties within the compliance and internal recruitment team.
• Responsible for the onboarding and compliance sign off for new starters in a given region. This will be mainly focused on our SEND schools.
• Build strong working relationships with managers and candidates offering relevant advice and support throughout the onboarding process.
• Ensure the company compliance procedures and processes are implemented in the most efficient and effective manner.
• Conducting audits and reports on key compliance checks.
• Ensuring the HR system is up-to-date and data input information accurately.

Person Specification:

• Previous experience working in an onboarding/compliance administration role managing multiple candidates at any one time
• Ability to work to deadline and process high volumes of data
• Excellent attention to detail
• Self-motivated and have the ability to work as part of a team
• Good organisational and time management skills
• Experience of using Microsoft Office packages
• Experience of working in a SEND school or care setting
• Experience of working remotely supporting a multi-site business
• Understand the needs of the people that we support

EPIC benefits of working for Keys:

• Annual Leave: Enjoy 25 days annual leave, plus bank holidays
• NEST Pension Scheme: Save for your future with up to 3% matched contribution
• Enhanced Maternity and Paternity pay
• Exclusive Discount Scheme: Enjoy discounts at retailers, attractions, holidays, and even cars with a Blue Light Card
• Comprehensive Induction & Ongoing Training: We’ll set you up for success with full induction and continuous learning opportunities
• Health Scheme: Get help with everyday healthcare costs through a salary-deducted plan for services like opticians, dentists, and more

We are proud to be an Equal Opportunities Employer and welcome applications from all sections of the community. We are also committed to supporting the Armed Forces community through our Armed Forces Covenant.

Eligible candidates from military backgrounds are guaranteed an interview – please include details of your service on your CV.

If you thrive in a fast-paced, rewarding environment and you’re excited about making a real difference, we want to hear from you!

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