Onboarding Calculations Team Manager

Legal & General; England; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Performance-related bonus plan

Generous pension contribution

Life assurance

Healthcare Plan

27 days holiday

Electric car scheme

Various product discounts

Job summary

A major UK financial services group is seeking an Onboarding Calculations Team Manager. You will lead a team of pension administrators, driving process improvements and supporting the onboarding of new pension schemes. A proven leadership ability and a strong understanding of Defined Benefit pension schemes are essential. This role offers a hybrid working model and includes various benefits like performance-related bonuses and generous holidays.

Qualifications

• Strong understanding of Defined Benefit pension schemes and benefit structures.
• Experience managing operational teams in insurance or financial services.
• Ability to manage high volumes of work and prioritise effectively.

Responsibilities

• Lead and develop a team of Onboarding Calculations Consultants.
• Oversee complex pension administration processes from quotation to settlement.
• Collaborate with senior leaders to shape strategy and enhance service delivery.

Skills

Leadership skills

Stakeholder engagement

Analytical skills

Problem-solving capability

Ability to manage change

Education

Pension qualification (CII or PMI)

Equivalent demonstrable experience

Job description

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer. Our Institutional Retirement business is the UK’s longest-serving active bulk annuity provider.

Our UK retirement annuity book stands at an estimated £86.1 billion at 31 December 2023. Across our retail and institutional retirement businesses, we look after more than 1 million customers, around 700,000 of whom are institutional customers.

Job Description

We’re currently recruiting for an Onboarding Calculations Team Manager to join our Award Winning PRT business.

As a Team Manager in the Onboarding Calculations team, you will lead a high‑performing group of Defined Benefit pension administrators. You’ll play a key role in shaping operational delivery, driving continuous improvement, and supporting the onboarding of new schemes in a dynamic and customer‑focused environment.

This is a hybrid working opportunity, which means you can work between your home and the office to find a work‑life balance that works for you.

What you’ll be doing

• Leading, coaching and developing a team of Onboarding Calculations Consultants
• Collaborating with senior leaders to shape strategy and enhance service delivery
• Overseeing complex pension administration processes from quotation to settlement
• Managing operational readiness and scalability to support new business onboarding
• Driving process improvements while maintaining quality and compliance
• Identifying and mitigating operational risks in collaboration with key stakeholders
• Analysing feedback to ensure customer expectations and outcomes are met
• Managing team performance in line with company policies and partnership principles

Qualifications

• Pension qualification such as CII or PMI, or demonstrable equivalent experience
• Strong understanding of Defined Benefit pension schemes and benefit structures
• Experience managing operational teams in insurance or financial services
• Excellent leadership and stakeholder engagement skills
• Proven ability to manage change and deliver continuous improvement
• Strong analytical and problem‑solving capabilities
• Ability to prioritise effectively and manage high volumes of work
• Commitment to delivering fair treatment and good outcomes for customers

Benefits

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan
• 27 days holiday, plus public holidays; option to buy and sell holiday
• Competitive family leave
• Participation in our electric car scheme, offering employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice
• Various discounts on our own products and at a range of high‑street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Job details

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Finance