Defined Benefit Pensions - Calculations Manager

Legal & General; England; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Performance related bonus

Generous pension contribution

Life assurance

Healthcare plan

27 days holiday plus public holidays

Electric car salary-sacrifice scheme

Discounts on company products

Discounts on products

Wellbeing-focused offices

Job summary

A leading financial services company is seeking a Defined Benefit Pensions - Calculations Manager to oversee the Onboarding Calculations Team. This hybrid role involves managing pension data and supporting team development. Candidates should have a solid understanding of defined benefit schemes and strong problem-solving skills. Excellent opportunity with generous benefits including a performance-related bonus and health coverage.

Qualifications

• Detailed understanding of defined benefit pension schemes and regulations.
• Extensive experience with manual individual quotations and complex DB benefit structures.
• Proven ability to deliver solutions to technical and business problems.
• Proven ability to deliver solutions to technical and business problems.
• Strong customer and client focus with excellent relationship management skills.
• Ability to manage tight timescales and prioritise work effectively.
• Excellent communication skills and ability to support team development.

Responsibilities

• Providing technical oversight to Onboarding Calculations Team.
• Leading and supporting projects to enhance processes.
• Acting as a Subject Matter Expert and providing technical support.
• Act as Subject Matter Expert and provide technical support as required.
• Support Team Managers with ongoing development and coaching of the wider team.
• Produce and analyse MI to ensure quality of customer outcomes.
• Collaborate with internal teams to optimise delivery of operational outcomes.

Skills

Customer and client focus

Relationship management

Problem-solving

Team development

Communication skills

Time management

Communication & teams

Education

Pension qualification (CII or PMI)

Job description

Defined Benefit Pensions - Calculations Manager

We are seeking a skilled and experienced Technical Manager to join the Onboarding Calculations Team within our Pension Risk Transfer (PRT) Client Services function. This role is essential in maintaining scheme data, administering and updating individual member records, and handling customer claims efficiently and empathetically. If you have a strong background in Defined Benefit pension schemes and enjoy leading projects and initiatives, we would love to hear from you.

This is a hybrid working opportunity which means you can split your working week between your home and our Hove offices to find a work/life balance that works for you.

What you'll be doing

• Providing technical oversight to the work done by the Onboarding Calculations Team
• Checking individual Defined Benefits quotations and issuing communications
• Leading and supporting projects to enhance and improve our processes
• Acting as a Subject Matter Expert for the team, and providing technical support as required
• Supporting Team Managers with the ongoing development and coaching of the wider team
• Producing and analysing regular MI to ensure the quality of our customer outcomes
• Working closely with other internal teams to optimise the delivery of operational outcomes
• Facilitating the operation of any additional activities (as required)

Who we're looking for

• Pension qualification such as CII or PMI or equivalent demonstrable experience
• Detailed understanding of defined benefit pension schemes and regulations
• Extensive experience with manual individual quotations and complex DB benefit structures
• Proven ability to deliver solutions to technical and business problems
• Strong customer and client focus with excellent relationship management skills
• Ability to manage tight timescales and prioritise work effectively
• Excellent communication skills and ability to support team development

Benefits

• The opportunity to participate in our annual, performance related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare plan
• 27 days holiday, plus public holidays, with option to buy and sell holiday
• Competitive family leave
• Electric car salary-sacrifice scheme
• Discounts on company products and at high street stores
• Wellbeing-focused offices with collaboration spaces

Additional information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture with opportunities to collaborate with people of diverse backgrounds, views, and experiences. We support flexible working options including part-time, term-time and job shares where feasible.