On-the-Floor Assistant Manager - Warm Hospitality Lead

Fego Operations Ltd; Gerrards Cross; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free meals

Team discount

Daytime hours

Training

Career progression

Culture

Job summary

Fego Operations Ltd is seeking an Assistant Manager to lead with warmth on the restaurant floor, supporting the General Manager and ensuring guests feel genuinely looked after.

You’ll be hands-on, present and calm under pressure, coaching the team, managing service flow and upholding high standards across food, drinks and environment.

Daytime hours, supportive culture, training and development opportunities, and a focus on guest experience are core to this role within the Fego group.

Qualifications

• Experience as a Supervisor or Assistant Manager
• Led teams on the floor with presence
• Stays calm and solution-focused during busy service
• Clear and respectful communication
• Organised and structured in work
• Takes initiative and ownership of shifts
• Cares about people and team culture
• Delivers great guest experiences

Responsibilities

• Support the day-to-day running of the café/restaurant
• Lead shifts and be a strong presence on the floor
• Help build, support and develop the team
• Create a warm, relaxed and welcoming atmosphere
• Keep standards high across service, food and environment
• Support rotas, stock, labour and daily organisation
• Follow and improve systems and ways of working
• Keep communication clear between kitchen and floor
• Step in during busy periods and keep service flowing

Skills

People leadership

Floor presence

Team development

Guest experience

Communication

Organised

Initiative

Job description

Fego Operations Ltd is seeking an Assistant Manager to lead with warmth on the restaurant floor, supporting the General Manager and ensuring guests feel genuinely looked after.

You’ll be hands-on, present and calm under pressure, coaching the team, managing service flow and upholding high standards across food, drinks and environment.

Daytime hours, supportive culture, training and development opportunities, and a focus on guest experience are core to this role within the Fego group.