General Manager

Fego Ascot; Ascot; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary + TRONC

Performance-related bonus

Daytime-only hours

Free meals on shift

Team discount for you, friends and 가족

Job summary

Fego Ascot is seeking a General Manager who leads with warmth, confidence and real care for people. You’ll be on the floor, driving guest experiences and owning café operations with a hands-on approach.

In this role you’ll build a strong team, manage day-to-day service, maintain high standards across food, service and environment, and nurture relationships with regulars and the local community. Daytime hours only.

Qualifications

• 3+ years’ experience running a busy restaurant or café.
• Ability to lead from the floor and own site operations.
• Strong communication and people skills.
• Organised with structured work approach.

Responsibilities

• Lead the day-to-day running of the café with confidence and ownership.
• Be a strong, visible presence on the floor.
• Build, coach and develop a solid, happy team.
• Create a warm, relaxed and welcoming atmosphere for guests.
• Keep standards high across service, food and environment.
• Manage rotas, stock, labour and key KPIs.
• Follow and improve systems and ways of working.
• Build relationships with regulars and the local community.
• Make clear, confident decisions day to day.

Skills

On-floor leadership

Team leadership

Customer service

Communication

Organisation

Job description

GeneralManager – Fego Caffe Ascot

Full-Time| Daytime Only

At Fego, wedon’t just run restaurants — we create places people feel at home.

We’re lookingfor a General Manager who leads with warmth, confidence and real carefor people. Someone who enjoys being on the floor, building a strong team, andtaking full ownership of their café.

This role isfor someone who believes great hospitality is about relationships, consistencyand the small details that make a difference.

About theRole

As GeneralManager, you’ll set the tone for everything — the energy of the team, the feelof the café, and the experience our guests have every day.

You’ll behands-on, present and leading from the front — not managing from the office.

You’ll bringstructure where needed, but always with a human touch.

You will:

• Lead theday-to-day running of the café with confidence and ownership
• Be a strong, visible presence on the floor
• Build, coach and develop a solid, happy team
• Create a warm, relaxed and welcoming atmosphere for guests
• Keep standards high across service, food and environment
• Manage rotas, stock, labour and key KPIs
• Follow and improve systems and ways of working
• Build relationships with regulars and the local community
• Make clear, confident decisions day to day

This is arole for someone who enjoys responsibility and naturally brings people withthem.

Who YouAre

You’re calm,consistent and people-focused. You enjoy leading by example and creating anenvironment where the team feel supported and guests feel looked after.

You’ll fitwell here if you:

• Have 3+years’ experience running a busy restaurant or café
• Prefer being on the floor rather than behind a desk
• Can run a site independently and take full ownership
• Communicate clearly and with respect
• Are organised and structured in how you work
• Care about people and building a strong team culture
• Take pride in creating great guest experiences

The FegoWay (Our Leadership Style)

At Fego, howyou lead matters just as much as what you do.

We’re lookingfor someone who:

• Leadswith kindness and generosity – supports the team and creates a positive environment
• Brings energy and presence – someone people naturally respond to
• Acts with integrity – fair, honest and consistent
• Listens and adapts – self-aware and open to feedback
• Sets high standards – cares about the details and keeps improving
• Leads and organises – strong on people but also on structure
• Has a “can and will” attitude – finds solutions and takes ownership
• Communicates clearly – keeps the team aligned and confident
• Stays organised – uses systems and planning to keep things runningwell

What WeOffer

• Competitivesalary + TRONC
• Performance-related bonus
• Daytime-only hours
• Free meals on shift
• Team discount for you, friends and family
• Real opportunities for growth and progression
• Team rewards, recognition and celebrations
• A supportive, positive culture with heart

Why Fego?

Becausehere, it’s about more than just running a restaurant.

It’s aboutcreating a place where:

• guests feel comfortable and welcomed
• teams feel supported and proud
• and people actually enjoy coming to work

Compensation: To be discussed