On‑Street Parking Enforcement Team Leader

APCOA PARKING UK; Lincoln; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

28 days holiday incl Bank Holidays

Training & Development opportunities

Employee Discount scheme

Job summary

APCOA Parking UK in Lincoln seeks a proactive Team Leader for Parking Enforcement. You will supervise a team of Civil Enforcement Officers, ensuring operations meet contract requirements and KPI targets while maintaining client relationships.

Hours are 45 per week with a salary of £30,771 per year. You must have a full clean UK driving licence and strong people-management skills to motivate and develop the team.

Qualifications

• Experience supervising a team in a similar setting.
• Full clean UK manual driving licence.
• Strong people management and coaching skills.
• Ability to monitor KPIs and report performance.
• Excellent written and verbal communication.

Responsibilities

• Lead on-street enforcement staff to deliver duties.
• Deploy staff effectively and monitor operations.
• Review data and implement corrective actions.
• Coach and develop team members.
• Maintain client liaison and service standards.
• Set goals and conduct appraisals.
• Report KPI results to management.

Skills

Team management

Coaching

Communication

KPI monitoring

Client-facing

Driving licence

Job description

APCOA Parking UK in Lincoln seeks a proactive Team Leader for Parking Enforcement. You will supervise a team of Civil Enforcement Officers, ensuring operations meet contract requirements and KPI targets while maintaining client relationships.

Hours are 45 per week with a salary of £30,771 per year. You must have a full clean UK driving licence and strong people-management skills to motivate and develop the team.