On-Site Receptionist & Safety Coordinator

Warwick College Group; Royal Leamington Spa; On-site; GBP 15,000 - 19,000; Full time

Job summary

Warwick College Group in Leamington Spa is seeking a Receptionist/Fire Evacuation Officer to join our frontline team. The role is on site and requires handling enquiries, welcoming visitors, and supporting College operations.

You will administer enquiries, manage visitor IDs, assist with events and timetabling, act as First Aider, and participate in fire safety and safeguarding checks; a DBS will be completed as part of pre-employment.

Qualifications

• Good general education including English and Maths or equivalent.
• Good computing skills e.g. Microsoft Office applications, google apps, emails and calendars applications.

Responsibilities

• Provide friendly, efficient reception and handle enquiries in person, by phone or email.
• Administer enquiries and support events, conferencing, visitors, staff and students.
• Issue visitor IDs and maintain visitor/security records per college policy.
• Coordinate room bookings using ProMonitor timetabling software.
• Act as First Aider (training will be provided) and fire evacuation officer when required.
• Deliver excellent customer service and keep reception tidy and welcoming.
• Escalate incidents per Health and Safety guidelines.

Skills

Customer service

Communication

Education

English and Maths

Tools

ProMonitor

Job description

Warwick College Group in Leamington Spa is seeking a Receptionist/Fire Evacuation Officer to join our frontline team. The role is on site and requires handling enquiries, welcoming visitors, and supporting College operations.

You will administer enquiries, manage visitor IDs, assist with events and timetabling, act as First Aider, and participate in fire safety and safeguarding checks; a DBS will be completed as part of pre-employment.