On-Site Operations Manager - Food Service Lead

Wendy's Restaurant; Manchester; On-site; GBP 23,000 - 31,000; Full time

Job summary

Wendy's Restaurant in Collingwood, ON is seeking an experienced operations manager to oversee daily restaurant activities, ensure service quality, and manage costs and inventory. This permanent, full-time role pays 36.92 CAD per hour for a 32-hour work week, with on-site duties at the restaurant.

You will lead a team of more than 20 staff, coordinate with suppliers, implement health and safety standards, and participate in marketing and customer service initiatives.

Qualifications

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.

Responsibilities

• Evaluate daily operations
• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Tools

MS Access

MS Excel

MS Office

Point of sale system

Spreadsheet

Job description

Wendy's Restaurant in Collingwood, ON is seeking an experienced operations manager to oversee daily restaurant activities, ensure service quality, and manage costs and inventory. This permanent, full-time role pays 36.92 CAD per hour for a 32-hour work week, with on-site duties at the restaurant.

You will lead a team of more than 20 staff, coordinate with suppliers, implement health and safety standards, and participate in marketing and customer service initiatives.