On-Site IT Support Engineer - Aberdeen

Fortis Hayes; Aberdeen City; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global healthcare leader is seeking an On-Site IT Support Engineer (Level 1/2) in Aberdeen. The role includes troubleshooting user devices, managing IT infrastructure, and providing exceptional support. The ideal candidate must have 3-5 years of IT experience and A/MCP certifications are preferred. This full-time position offers long-term potential within a dynamic team in the healthcare sector.

Benefits

Support a global healthcare innovator's IT ecosystem

Long-term role in a dynamic environment

Structured workflow

Qualifications

• 3-5 years IT experience required.
• B2 English proficiency is needed.
• Own car with a valid license and UK residency.

Responsibilities

• Troubleshoot Windows/macOS/mobile devices and provide end-user support.
• Image and deploy devices and manage hardware lifecycle.
• Lead inventory management and spare parts tracking.
• Onboard new hires and coordinate with vendors.

Skills

End-User Support

Windows/macOS deployment expertise

Networking basics (TCP/IP, Ethernet)

Exceptional customer service

Team collaboration skills

Education

A / MCP certifications (preferred)

Tools

Adobe Dreamweaver

Job description

Job Title

On‑Site IT Support Engineer (Level 1/2) – Aberdeen

Client

A Global Healthcare Leader

Location

Aberdeen, Scotland (UK) – On‑Site

Duration

Backfill / on‑going. Start: ASAP

Rate

On application

Your Mission

Join a dynamic team as a Level 1 / 2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Aberdeen office.

Key Responsibilities

• End‑User Support: Troubleshoot Windows/macOS/mobile devices, perform IMAC tasks, support AV systems and executive (VIP) support.
• Device Lifecycle: Image/deploy devices (Win10/MacOS), manage hardware refresh, disposal and warranty repairs.
• Asset Operations: Lead inventory management, spare parts tracking, depot services, and weekly reporting.
• Cross‑Functional Collaboration: Onboard new hires, coordinate vendors and ensure SLA compliance.

Technical Requirements

• 3‑5 years IT experience
• Windows/macOS deployment expertise
• Networking basics (TCP/IP, Ethernet)
• A / MCP certifications (preferred)

Soft Skills

• B2 English
• Exceptional customer service
• Team collaboration skills
• Adaptability in fast‑paced environments

Logistics

• Own car with a valid licence
• UK resident
• Ability to lift 50 lbs to move equipment
• Flexible schedule readiness

Why Join

• Impact: Support a global healthcare innovator’s IT ecosystem.
• Growth: Long‑term role (1‑year potential) in a dynamic environment.
• Support: Structured workflow.

Apply Now!

Ready to drive IT excellence in Aberdeen

Apply now with your CV including your location:

• Your CV
• Confirmation of Aberdeen availability
• Rate acceptance (confirmed after application)

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Key Skills

• Engineering Support
• Law Enforcement
• ABB
• Information Security
• Adobe Dreamweaver
• Data Analysis

Employment Type

Full Time

Experience

years

Vacancy

1