On‑Site HR Advisor – People & Culture

Hartford Care Ltd; Dudley; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Hartford Care Ltd is seeking an experienced People & Culture Officer to join the team. The role is hands-on and field-based, working across our portfolio of care homes and providing practical HR advice to Home Managers and management teams.

You will visit homes regularly, handle employee relations matters, support investigations, absence and wellbeing, and drive fair HR practices in line with policies and legislation.

Qualifications

• Generalist HR or employee relations experience at HR Officers/Advisor level.
• Strong knowledge of UK employment law and HR policies.
• Experience advising managers on disciplinary, grievance, absence and performance management matters.
• Experience handling workplace investigations and formal HR processes.
• Excellent interpersonal and communication skills with the ability to build relationships at all levels.
• Solutions-focused with the ability to provide clear, balanced HR advice.
• Strong organisational skills and ability to manage multiple cases.
• CIPD Level 5 or working towards it; willingness to travel between care homes.

Responsibilities

• Provide advice and guidance to managers on employee relations matters.
• Support managers through investigations, disciplinary and grievance processes.
• Coach and support Home Managers and their teams.
• Visit care homes regularly to provide hands-on HR support.
• Assist with absence management and employee wellbeing.
• Advise on performance management including probation and improvement plans.
• Promote fair and legally compliant people management practices.
• Support recruitment onboarding and employment compliance.
• Identify trends and drive practical improvements with the team.

Skills

UK employment law

Employee relations

Investigation support

People management coaching

On-site support

Communication skills

Discretion & confidentiality

Education

CIPD Level 5

Tools

HR systems

HR reporting

Job description

Hartford Care Ltd is seeking an experienced People & Culture Officer to join the team. The role is hands-on and field-based, working across our portfolio of care homes and providing practical HR advice to Home Managers and management teams.

You will visit homes regularly, handle employee relations matters, support investigations, absence and wellbeing, and drive fair HR practices in line with policies and legislation.