On-Site Facilities Assistant (4 on/4 off)

Amey; South Mimms; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Remuneration

Career Growth

Training Opportunities

Holidays 24 days + BHs

Pension

Flexible benefits

Exclusive Discounts

Social Impact Days

Family friendly policies

Affinity Networks

Job summary

Amey is seeking a Facilities Assistant to join the National Highways Account at South Mimms. The role is on site with a 42-hour week, operating on a 4 days on/4 days off shift pattern (7:00-19:00 or 19:00-07:00).

The salary is £15.19 per hour, with responsibilities including reception, sign-in, calls, and daily site readiness. You will support the Facilities Management team, ensure safety procedures are followed, and contribute to keeping one of Europe’s busiest road networks safe and

Qualifications

• Excellent customer service and communication skills.
• A friendly, professional and approachable manner.
• Good organisational skills and attention to detail.
• Confidence using Microsoft Office applications, including Outlook, Word and Excel.
• A proactive approach and willingness to learn new skills.

Responsibilities

• Provide a friendly and professional reception service for visitors, contractors and staff.
• Manage visitor sign-in procedures and ensure all guests are welcomed appropriately.
• Answer and direct telephone calls, emails and general enquiries.
• Carry out daily building opening and procedures, including unlocking the premises and ensuring the site is ready for staff and visitors.
• Complete routine building checks and report any issues or concerns.
• Monitor building systems and report any alerts or faults to the Facilities Management team.
• Raise maintenance requests and assist with tracking progress.
• Support contractors and visitors while they are on site.
• Assist the Facilities Management team with the smooth day-to-day operation of the building.
• Follow Health & Safety procedures and help maintain a safe working environment.

Skills

Customer service

Communication

Organisational skills

Microsoft Office

Problem solving

Tools

Outlook

Word

Excel

Job description

Amey is seeking a Facilities Assistant to join the National Highways Account at South Mimms. The role is on site with a 42-hour week, operating on a 4 days on/4 days off shift pattern (7:00-19:00 or 19:00-07:00).

The salary is £15.19 per hour, with responsibilities including reception, sign-in, calls, and daily site readiness. You will support the Facilities Management team, ensure safety procedures are followed, and contribute to keeping one of Europe’s busiest road networks safe and