On-site Estate Operations Supervisor

Rendall and Rittner; Rowberrow; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Pension scheme enrollment

Employee assistance programme

Employee referral scheme

Team uniform (subject to development)

Fully funded training and development

Discounts across travel, retail, gym &

Job summary

Rendall & Rittner is seeking an Assistant Estate Manager to support the on-site operations at a premium Bristol development. You will deputise for the Estate Manager, oversee day-to-day activity and lead on-site teams, with focus on resident engagement, contractor oversight and compliance.

You will help manage budgeting, reporting and health and safety checks, ensuring services are delivered to the highest standards. A background in high-end customer service and IRPM qualifications are desirable.

Qualifications

• Supervisory or managerial experience in a high-end customer service setting.
• Some project management experience, with the ability to deliver within required timescales.
• Knowledge of the Landlord and Tenant Act, RICS and ARMA guidelines, regulations and procedures.
• Working knowledge of health and safety requirements and legislation.
• Experience preparing complex reports and plans, such as budgets, financial reports and works scheduling.
• Working knowledge of building maintenance systems.
• Excellent verbal, written, IT and numeracy skills.
• Relevant IRPM qualifications, or the willingness and ability to obtain them within your first year.

Responsibilities

• Deputising for the Estate Manager and overseeing day-to-day operations and on-site employees.
• Building strong relationships with residents, responding to queries and communicating updates.
• Ensuring health and safety regulations are followed and required inspections are carried out.
• Managing site petty cash accounts and keeping documentation current.
• Assisting the Property Manager with budgeting and reporting for the development.
• Helping develop new initiatives, including training and the standardisation of procedures.

Skills

Leadership

Customer service

Project management

Budgeting & reporting

Education

IRPM qualifications

Job description

Rendall & Rittner is seeking an Assistant Estate Manager to support the on-site operations at a premium Bristol development. You will deputise for the Estate Manager, oversee day-to-day activity and lead on-site teams, with focus on resident engagement, contractor oversight and compliance.

You will help manage budgeting, reporting and health and safety checks, ensuring services are delivered to the highest standards. A background in high-end customer service and IRPM qualifications are desirable.