Estate Operations Supervisor – Resident Experience

IWFM; West of England; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Employee assistance programme

Employee referral scheme

Team uniform

Training and development

Discounts across travel, retail, etc.

Job summary

Rendall & Rittner is seeking an Assistant Estate Manager to support the on-site leadership of a mixed-use Bristol development at Wapping Wharf. You will deputise for the Estate Manager, manage day-to-day operations, engage with residents, oversee contractors and maintain safety and reporting standards.

The role includes budgeting input, documentation, and helping develop new initiatives while upholding company procedures.

Qualifications

• Supervisory or managerial experience in a high–end customer service setting.
• Some project management experience, with the ability to deliver within required timescales.
• Knowledge of the Landlord and Tenant Act, RICS and ARMA guidelines, regulations and procedures.
• Working knowledge of health and safety requirements and legislation.
• Experience preparing complex reports and plans, such as budgets, financial reports and works scheduling.
• Working knowledge of building maintenance systems.
• Excellent verbal, written, IT and numeracy skills.
• Relevant IRPM qualifications, or the willingness and ability to obtain them within your first year.

Responsibilities

• Deputising for the Estate Manager and overseeing day–to–day operations and on–site employees.
• Building strong relationships with residents, responding to queries and communicating updates.
• Ensuring health and safety regulations are followed and required inspections are carried out.
• Managing site petty cash accounts and keeping documentation current.
• Assisting the Property Manager with budgeting and reporting for the development.
• Helping develop new initiatives, including training and the standardisation of procedures.

Job description

Rendall & Rittner is seeking an Assistant Estate Manager to support the on-site leadership of a mixed-use Bristol development at Wapping Wharf. You will deputise for the Estate Manager, manage day-to-day operations, engage with residents, oversee contractors and maintain safety and reporting standards.

The role includes budgeting input, documentation, and helping develop new initiatives while upholding company procedures.