Estate Operations Lead: Resident Services & Safety

Rendall & Rittner; West of England; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Employee assistance programme

Employee referral scheme

Team uniform

Training opportunities

Discounts

Job summary

Rendall & Rittner is seeking an Assistant Estate Manager for a mixed-use waterfront development at Wapping Wharf, Bristol. The role supports the Estate Manager, deputising as needed and overseeing day-to-day on-site operations with a team.

Salary £30,000 - £32,000 p.a., working Monday to Friday 09:00–17:30. You will engage with residents, supervise contractors, conduct health and safety checks and assist with budgeting and reporting.

Qualifications

• Supervisory or managerial experience in a high-end customer service setting.
• Some project management experience, with the ability to deliver within required timescales.
• Knowledge of the Landlord and Tenant Act, RICS and ARMA guidelines, regulations and procedures.
• Experience preparing complex reports and plans, such as budgets, financial reports and works scheduling.

Responsibilities

• Deputising for the Estate Manager and overseeing day‑to‑day operations and on‑site employees.
• Building strong relationships with residents, responding to queries and communicating updates.
• Ensuring health and safety regulations are followed and required inspections are carried out.
• Managing site petty cash accounts and keeping documentation current.
• Assisting the Property Manager with budgeting and reporting for the development.
• Helping develop new initiatives, including training and the standardisation of procedures.

Skills

Supervisory/managerial experience

Project management

Landlord & Tenant Act knowledge

RICS knowledge

ARMA guidelines knowledge

Health & Safety knowledge

Budgeting & reporting experience

Job description

Rendall & Rittner is seeking an Assistant Estate Manager for a mixed-use waterfront development at Wapping Wharf, Bristol. The role supports the Estate Manager, deputising as needed and overseeing day-to-day on-site operations with a team.

Salary £30,000 - £32,000 p.a., working Monday to Friday 09:00–17:30. You will engage with residents, supervise contractors, conduct health and safety checks and assist with budgeting and reporting.