On Board Host

SSP Group plc; Nottingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Referral rewards £400

Holiday allowance 28 days

Health & wellbeing support

Awards & recognition

Training & development

Job summary

Rail Gourmet is seeking an enthusiastic On Board Host for East Midlands Railway at Nottingham. Join a leading provider of catering and on-board services in the UK, with opportunities for training and development.

Role involves serving on-board, stock and transaction management, and delivering excellent customer service across EMR trains. 40 hours weekly, £13.45 per hour, with benefits and career growth potential.

Qualifications

• Provide on-board trolley service and customer interactions.
• Accurately account for stock and transactions on trains.
• Adhere to hygiene and safety standards.

Responsibilities

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.

Skills

Customer service

Stock management

Sales targets

Cash handling

Job description

oin Rail Gourmet - Catered to You and Your Career!

Rail Gourmet is seeking a motivated individual to join our team as On Board Host for East Midlands Train (EMR) at Nottingham.

Join Rail Gourmet UK, the leading provider of catering and on-board services to the British Railway Industry. Operating from over 40 service centres nationwide and employing over 1000 people in the UK alone, our commitment is to deliver a service that is First Class – Consistently.

Hours: Full Time (40 hours per week)

Pay Rate: £13.45 per hour

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.

WHY JOIN AS AN ON BOARD HOST?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• Referral Rewards: Get rewarded with £400 for successful referrals.
• Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
• Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.