Omnichannel Technology Director - Retail Transformation

DATAHEAD; England; Hybrid; GBP 100,000 - 130,000; Full time

Job summary

A leading retail brand in the UK is seeking an experienced Head of Technology to lead its digital transformation. This pivotal role will oversee the technology strategy and infrastructure to enhance customer experience. The ideal candidate will have a strong background in omnichannel transformations, experience with D365 ERP and Salesforce Commerce Cloud implementations, and capability in leading IT teams. Attractive opportunity to influence technology as a strategic growth engine within a respected brand.

Qualifications

• Strong background of senior IT leadership within retail, eCommerce or consumer-focused environments.
• Extensive experience delivering omnichannel transformations.
• Hands-on leadership of D365 ERP and Salesforce Commerce Cloud implementations.
• Strong architectural understanding of Azure and API integrations.
• Proven ability to modernize legacy systems and implement new tools at scale.

Responsibilities

• Develop and deliver a technology roadmap for omnichannel experience.
• Oversee rollout of Microsoft Dynamics 365 ERP across the organization.
• Drive integration between retail, eCommerce, and other systems.
• Ensure resilient and scalable cloud infrastructure.
• Lead and mentor technology teams to foster innovation.

Skills

Senior IT leadership

Omnichannel transformations

D365 ERP implementation

Salesforce Commerce Cloud

Architectural understanding of Azure

Data protection and IT governance

Vendor relationship optimization

Job description

A leading retail brand in the UK is seeking an experienced Head of Technology to lead its digital transformation. This pivotal role will oversee the technology strategy and infrastructure to enhance customer experience. The ideal candidate will have a strong background in omnichannel transformations, experience with D365 ERP and Salesforce Commerce Cloud implementations, and capability in leading IT teams. Attractive opportunity to influence technology as a strategic growth engine within a respected brand.