Omnichannel E‑commerce & Retail Manager

STUDIOCANAL KIDS & FAMILY Ltd.; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A prominent entertainment group in London is seeking an experienced E-commerce & Retail Manager to oversee retail operations and optimize online sales. The ideal candidate will have 3 to 5 years of experience in e-commerce retail, strong analytical skills, and a customer-centric approach. You will lead cross-functional teams, manage omnichannel strategies, and leverage analytical tools to drive sales growth. This is a full-time position offering opportunities to innovate within a dynamic retail landscape.

Qualifications

• 3 to 5 years experience in e-commerce retail, preferably in the IP industry.
• Solid commercial and retail acumen.
• Proficiency with web analytics tools.

Responsibilities

• Manage omnichannel retail operations for both physical and online stores.
• Lead cross-functional teams and collaborate with various departments.
• Implement customer service standards and optimize customer experience.

Skills

Omnichannel retail operations

Team leadership

Customer experience optimization

Analytical thinking

Process optimization

Technical proficiency with e-commerce tools

Organizational skills

Tools

Google Analytics

CRM software

Excel

Job description

A prominent entertainment group in London is seeking an experienced E-commerce & Retail Manager to oversee retail operations and optimize online sales. The ideal candidate will have 3 to 5 years of experience in e-commerce retail, strong analytical skills, and a customer-centric approach. You will lead cross-functional teams, manage omnichannel strategies, and leverage analytical tools to drive sales growth. This is a full-time position offering opportunities to innovate within a dynamic retail landscape.