Store Manager - Lead Teams, Elevate Customer Experience

ABERCROMBIE AND FITCH; Dalry; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Indefinite contracts

Volunteer day

Merchandise discount

Medical insurance

Life and disability insurance

Assistance program

Parental leave

Pension match

Training and development

Career advancement

Global team

Job summary

Abercrombie & Fitch Co. in the United Kingdom seeks a Store Manager to lead a Dalry store, overseeing staffing, training and operating routines while upholding brand standards and delivering a high level of customer engagement.

You will coach teams, manage schedules, payroll, visuals, inventory and omni-channel activities, driving sales and ensuring store assets are protected. Strong leadership, English fluency, and a customer‑focused mindset are essential.

Qualifications

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• Fluency in English

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Store management

Business results

Leadership

Relationship building

Talent development

Critical thinking

Attention to detail

Initiative

Customer focus

English fluency

Job description

Abercrombie & Fitch Co. in the United Kingdom seeks a Store Manager to lead a Dalry store, overseeing staffing, training and operating routines while upholding brand standards and delivering a high level of customer engagement.

You will coach teams, manage schedules, payroll, visuals, inventory and omni-channel activities, driving sales and ensuring store assets are protected. Strong leadership, English fluency, and a customer‑focused mindset are essential.