Office Support Host

BaxterStorey; London; On-site; GBP 31,000; Full time

Job summary

BaxterStorey seeks a passionate Office Support Host (Workplace Ambassador) for a global investment firm's corporate office in London. This role involves creating exceptional experiences for staff and visitors through strong customer service and organizational skills, ensuring a seamless operational environment.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training Academy with development opportunities

Qualifications

• Proven track record in delivering outstanding customer service.
• Previous experience in a similar role within a corporate environment is essential.
• Strong attention to detail and willingness to create exceptional client experiences.

Responsibilities

• Provide concierge style service and support to internal staff.
• Coordinate everyday tasks and act as a main contact point.
• Enhance visitor experience from arrival to departure.

Skills

Organizational skills

Communication skills

Customer service

Job description

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Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Job Description

We are currently on the lookout for a Office Support Host (Workplace Ambassador) to join our front of house operation at the corporate offices of a global investment company in the city.

From the friendly welcome to the fond farewell, and everything in between. Our team takes care of the entire visitor experience!

The overall aim of the Workplace Ambassador is to have a positive impact on the internal working environment at the investment firm. The role will provide a concierge style service to the firm’s staff, taking accountability for the key stakeholders and all working areas within their domain, which will be within the internal office space.

The Workplace Ambassador will work closely with all service providers to ensure a seamless experience for the staff. They will also be a key point of contact for all users of the space and have in-depth knowledge of working practices and activities within the areas to provide a functional and strategic service, acting as a coordination point for everyday tasks to the business.

Hours: 40 hours per week shifts between 7am-7pm from Mon-Fri
Salary: £31,000

Qualifications

We are looking for a friendly and passionate candidate with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients. They will have strong organisational, communication skills and demonstrate a keen level of pro-activity with a range of tasks.

The ideal candidate must have a proven track record in delivering outstanding customer service. Previous experience in a similar role within a corporate environment is essential.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.