office sales advisor

Pole Star Products Limited; Lincoln; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading company in the air-conditioning and refrigeration sector is seeking an office administrator. The role involves sales order processing, managing customer communications, and offering excellent customer service in a fast-paced environment. Ideal candidates will be organized, motivated, and possess strong communication skills.

Benefits

Company pension

Free parking

On-site parking

Qualifications

• Excellent telephone manner and customer service skills.
• Computer literacy with high proficiency in word processing and spreadsheet software.
• Self-motivated with excellent time management skills.

Responsibilities

• Sales order processing and managing customer orders via email, website & telephone.
• Provide first-class customer service via telephone and email.
• Ensure all emails and enquiries are responded to promptly.

Skills

Customer service

Communication

Computer literacy

Time management

Organizational skills

Education

Full UK Driving Licence

Job description

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Direct message the job poster from Pole Star Products Limited

Pole Star Products is a small company working in the air-conditioning, refrigeration and commercial heating spares market. We supply electric motors and fans to both manufacturers for new equipment and engineers for replacement parts. The company began in 2002 and has grown quickly, we are located on Bardney Airfield just outside Lincoln.

We are currently seeking someone to join our small but very busy team in an office administrative role.

Permanent - Full Time

To be based at our premises in Bardney, Lincoln.

Hours of Work - 9.00am- 5.30pm(Monday to Friday)

Salary - £14.35 per hour(13 week trial period at £13.35 per hour)

The successful applicant will possess various skills and qualifications that typically include -

• An excellent telephone manner with first-class customer service skills.
• Excellent written and verbal communication skills.
• Computer literacy, with a high level of word processing and spreadsheet skills.
• Well organised and able to manage a demanding workload.
• Self motivated working with a small, quiet team, with excellent time management skills.
• Able to work within a fast paced website environment.
• Full UK Driving Licence (due to location).

Key Responsibilities include -

• Sales order processing and managing customer orders via email, website & telephone enquiries.
• Providing first-class customer service via telephone and e-mail.
• Ensuring all emails and enquiries are responded to within a reasonable time frame.
• Processing customer payments.

Please note that the offices are based up a flight of stairs

No Agencies please.

Job Types: Full-time, Permanent

Pay: £27,768.00-£29,848.00 per year

• Company pension
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Licence/Certification:

• Full UK Driving Licence (required)

Reference ID: VBOFFICE1

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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