Office Manager & PA

Ontic Engineering & Manufacturing Limited; England; On-site; GBP 28,000 - 36,000; Full time

Job summary

Ontic Engineering & Manufacturing Limited is seeking an organised PA & Office Manager to support the Site General Manager, Regional SVP and leadership teams. You will coordinate diary management, travel, meetings and office operations, ensuring a welcoming and efficient environment across the site.

You’ll manage suppliers, meetings, events and communications, while partnering with HR and Facilities to support employee experience and site initiatives.

Qualifications

• Around 3–5 years’ experience in an administrative, PA, business support or office management role.
• A qualification in business administration, communications or a related discipline, or equivalent practical experience.
• Exceptional attention to detail and a proactive, can-do approach.
• Strong organisational and time-management skills, with the ability to manage multiple priorities.
• Experience coordinating and delivering meetings and events.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• The confidence to work independently, take ownership and use your initiative.
• Strong Microsoft Office skills, including Excel.
• Experience using SAP Concur would be advantageous.

Responsibilities

• Provide comprehensive PA support to the Site General Manager, including diary and inbox management, travel bookings, calendar coordination and general administrative support.
• Coordinate meetings by organizing rooms, Teams calls, catering and welcomes for visitors.
• Provide administrative support to Site and Regional Leadership Teams at the site.
• Provide PA support to the Regional SVP, including diary management, meeting coordination, travel arrangements and expense management.
• Coordinate Site Leadership meetings, including venue bookings, invitations and catering.
• Help create and maintain a welcoming, organised working environment.
• Oversee meeting rooms and refreshments, manage office supplies and stock levels.
• Coordinate travel accounts and bookings, and support travel between Ontic sites.

Skills

Organisational skills

Communication

Problem solving

Independent work

Time management

Education

Business administration qualification or related discipline

Tools

Microsoft Office (Excel)

SAP Concur

Job description

At Ontic, we’re proud of the people who keep our sites running smoothly and create an environment where teams can do their best work. We’re looking for an organised, proactive and people-focused PA & Office Manager to support our Site General Manager, Regional SVP and wider leadership team, while taking ownership of the day-to-day coordination of our office. This is a varied and highly visible role where no two days are quite the same. You’ll be at the heart of the site, bringing people, information and resources together, helping to create a welcoming workplace and ensuring our leaders and teams have the support they need to succeed.

What you’ll be doing

• Executive and leadership support: Provide comprehensive PA support to the Site General Manager, including diary and inbox management, travel bookings, calendar coordination and general administrative support.
• Support meetings by coordinating rooms, Teams calls, catering and refreshments, and welcoming visitors.
• Provide administrative support to the Site and Regional Leadership Teams based at the site.
• Provide PA support to the Regional SVP, including diary management, meeting coordination, travel arrangements, expense management and the organisation of regional leadership meetings and events.
• Coordinate Site Leadership meetings, both on-site and off-site, including venue bookings, invitations, communications and catering.

Office management

• Help create and maintain a welcoming, organised and effective working environment.
• Manage office supplies and stationery, maintaining appropriate stock levels and keeping stationery areas organised.
• Oversee meeting rooms, ensuring they are well presented and refreshments are stocked.
• Manage the relevant Amazon Business account and cost centre.
• Coordinate the purchase and organisation of employee incentives, prizes, raffles and recognition gifts.
• Support the receipt and distribution of incoming post and deliveries alongside the Facilities team.
• Ensure visitors are directed appropriately and arrange security passes where required.
• Manage office-wide communications, ensuring colleagues receive clear and timely information through the most appropriate channels.

Travel and site support

• Act as a Travel Administrator, supporting colleagues with setting up travel accounts, troubleshooting issues and assisting with flights, ticketing and hotel reservations.
• Support the administration of pool cars, ensuring drivers are correctly registered on the Enterprise app and have access to suitable vehicles.
• Travel between Ontic sites when required.

Events and employee experience

• Coordinate and support employee events, including establishing and chairing planning committees for activities such as summer and Christmas events.
• Work closely with HR to coordinate initiatives including Coffee Chats, New Starter Lunches and New Starter Packs.
• Coordinate the creation and distribution of Long Service Awards.
• Support monthly All Hands meetings, including monitoring questions submitted through the All Hands inbox, managing invitations and updates, and arranging refreshments.
• Represent the site as part of the Corporate Responsibility (CR) team and support related activities and events.
• Respond to employee and management queries in a professional and timely manner.
• Support other reasonable activities in line with the responsibilities of the role.

Who you’ll work with

You’ll build strong relationships across the organisation, working closely with:

• The Site General Manager and Site Directors
• Regional and Senior Leadership Teams
• Site Leadership TeamsHR and Facilities
• Employees across the site
• External suppliers, including providers of office supplies, hotels and travel services

About you

You’ll be someone who enjoys bringing structure to a busy environment, takes pride in creating a positive employee experience and is comfortable working with colleagues at every level of an organisation. Ideally, you’ll bring:

• Around 3–5 years’ experience in an administrative, PA, business support or office management role.
• A qualification in business administration, communications or a related discipline, or equivalent practical experience.
• Exceptional attention to detail and a proactive, can-do approach.
• Strong organisational and time-management skills, with the ability to manage multiple priorities.
• Experience coordinating and delivering meetings and events.
• Excellent communication and interpersonal skills.
• Strong problem‑solving and analytical abilities.
• The confidence to work independently, take ownership and use your initiative.
• Strong Microsoft Office skills, including Excel.
• Experience using SAP Concur would be advantageous.

We are a fast‑paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! Ontic is a leading manufacturer to the world’s civil and military aircraft. By becoming the OEM to critical parts others originally developed, we provide continuity, availability and longevity to our customers’ fleets, supporting them for a lifetime of flight. Through our in‑house manufacturing and engineering, MRO, spares, and AOG support, we ensure certified, safety‑critical components remain available, compliant, and reliable across the full operational life of the aircraft we support. We use our expertise and experience to reduce supply chain risk, improve production outputs and deliver for our customers, so they can keep their aircraft flying now and in the future.