Office Manager

Eden Scott; Stranraer; On-site; GBP 25,000 - 34,000; Full time

Job summary

Stair Estates is seeking an Office Manager to join the busy Estate Office team in Scotland. You will deliver high-quality administrative support and ensure efficient office operations, acting as a key point of contact for the owners and estate team.

This hands-on role requires coordinating multiple priorities, maintaining office systems, and providing personal assistant support across Gardens, Shop, Tearoom and visitor services. Strong IT skills and proactive communication are essential.

Qualifications

• Experience of managing a busy office and/or in a secretarial role to Director level.
• Outstanding administration and organisation skills.
• High level of communication skills.
• Proficiency in IT with excellent working knowledge of Microsoft Office and the ability to grasp new software and systems.

Responsibilities

• Operation of Estate front office and reception including answering incoming calls and scheduling appointments.
• Maintain and regularly update office systems, ensuring accuracy, compliance and operational efficiency.
• Monitor stationery supplies, coordinate maintenance and operation of office equipment and services, and coordinate office cleaning service.
• Provide personal assistant support to the owners, Estate Director, and wider estate team, ensuring duties are carried out accurately and timely.
• Order stocks and materials for Gardens, Shop and Tearoom as required.
• Enter transactions on computerised accountancy system; monthly bank reconciliations.
• Collate payroll information for external processing.
• Coordinate day-to-day administration of the Estate's customer-facing businesses including Farming, Holiday Cottages, Country Sports, Property Management, Visitor Attraction.
• Manage booking systems and databases, handle customer enquiries, amendments and cancellations.

Skills

Administrative skills

Communication skills

MS Office

Organisation

Tools

Bookkeeping

Job description

Eden Scott is delighted to be supporting Stair Estates, in the search for an Office Manager to join their busy Estate Office team.

The Opportunity

As a representative of Stair Estates, the Office Manager will help build trust and confidence in the organisation through the delivery of high-quality administrative support and efficient office operations. This is a hands-on role within a busy and fast-paced environment, requiring the ability to manage a varied workload, coordinate multiple priorities and contribute positively to the overall effectiveness of the Estate Office.

Key Responsibilities

• Operation of Estate front office and reception including answering incoming calls and scheduling appointments;
• Maintain and regularly update office systems, ensuring accuracy, compliance and operational efficiency.
• The Office Manager is responsible for monitoring all stationery supplies, coordinating maintenance and operation of office equipment and services, coordinate office cleaning service;
• Provision of personal assistant support to the owners, Estate Director, and wider estate team, ensuring all duties are carried out in an accurate and timely manner;
• Ordering stocks and materials as required for Gardens, Shop and Tearoom.
• Entry of transactions on computerised accountancy system
• Monthly bank reconciliations
• Collating payroll information for external processing.
• Day-to-day administration and coordination of the Estate's customer-facing businesses which includes Farming, Holiday Cottages, Country Sports, Farming, Property Management, Visitor Attraction
• Managing booking systems and databases, customer enquiries, amendments and cancellations.

Requirements

• Experience of managing a busy office and/or in a secretarial role to Director level is required. Bookkeeping experience would also be desired.
• This person will have outstanding administration and organisation skills.
• Has a high level of communication skills.
• Being highly proficient in the use and implementation of IT with an excellent working knowledge of Microsoft Office and the ability to grasp new software and systems.