Office Manager

Swoop Recruitment; Slough; On-site; GBP 30,000 - 32,000; Full time

Job summary

Swoop Recruitment is partnering with a growing independent estate agency in Fulham, London, to recruit an Office Manager. The role is fully office-based, Monday to Friday, 9am–6pm, with a salary of £30,000–£32,000 DOE.

You will own the day-to-day running of the business, coordinating admin, invoicing and operations so the team can focus on securing instructions, caring for clients and driving growth. You’ll report to the Director and Sales Negotiator and help maintain a smooth, efficient office

Qualifications

• Experience in estate agency, property administration, sales progression or office management.
• Organised with exceptional attention to detail and a proactive approach.
• Comfortable coordinating multiple tasks and stakeholders.

Responsibilities

• Own day-to-day administration and coordination of the business.
• Coordinate photographers, contractors and third‑party suppliers.
• Be the first point of contact for clients, applicants and visitors.
• Support invoicing and basic accounts administration through Xero.
• Keep office operations, keys, supplies and diaries up to date.
• Support marketing activity to help grow the agency’s brand.

Skills

Estate agency experience

Property administration

Office management

Sales progression

Attention to detail

Tools

Alto CRM

Xero

Job description

OFFICE MANAGER

Fulham, London | £30,000–£32,000 DOE | Monday–Friday, 9am–6pm | Fully Office-Based

Be the person who keeps a growing property business moving.

Are you an organised, switched‑on property professional who loves being the person everyone can rely on?

We're working with a growing independent estate agency in Fulham that is building an exciting business across Prime and Central London. After a hugely successful first year, they're now looking for an Office Manager to become a key part of the team and take ownership of the day‑to‑day running of the business.

This isn't a role where you'll simply be ticking boxes and managing a diary.

You'll work closely with the Director and Sales Negotiator, taking control of the administration, coordination and operational side of the business so the team can focus on winning instructions, looking after clients and growing.

You’ll be the glue that holds the office together.

WHAT WILL YOU BE DOING?

You’ll have real ownership across the business, including:

• Managing sales and lettings administration from instruction through to completion and move‑in
• Preparing property particulars, brochures and memorandums of sale
• Keeping Alto CRM and property portals accurate and up to date
• Coordinating photographers, contractors and third‑party suppliers
• Being the first point of contact for clients, applicants, calls, emails and visitors
• Supporting invoicing and basic accounts administration through Xero
• Keeping on top of office operations, keys, supplies and diaries
• Supporting Instagram and marketing activity to help grow the agency’s brand
• Spotting what needs doing and getting it done — often before anyone has to ask!

WHAT ARE WE LOOKING FOR?

We’re looking for someone who is organised, proactive and takes pride in getting things right.

You might already have experience in estate agency, property administration, sales progression or office management. Or perhaps you’re an experienced administrator looking for more responsibility within a property environment.

Most importantly, you’ll be someone who:

• Is highly organised with exceptional attention to detail
• Takes ownership rather than waiting to be told what to do
• Communicates confidently and professionally
• Is comfortable juggling multiple priorities
• Has a positive, hands‑on approach and isn’t afraid to roll up their sleeves
• Enjoys working in a small, collaborative team where everyone plays their part
• Wants to be involved in building something, rather than simply doing a job

WHY JOIN?

This is a fantastic opportunity to join an independent agency at an exciting stage of its growth.

You’ll work directly alongside the founder, have visibility across the whole business and be trusted with genuine responsibility from day one.

As the company grows, so will your opportunity to shape the way the business operates, make your mark and grow with it.

If you’re looking for a role where you’re more than just an administrator — where you’re trusted, valued and genuinely part of the journey — we’d love to hear from you.