Office Manager

Jones Lang LaSalle Incorporated; Park Central; On-site; GBP 26,000 - 38,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking an Office Manager to run the Birmingham office, coordinating admin tasks and providing PA support to the Regional Lead Director. The role involves liaison with central teams and management of office operations and events.

The successful candidate will have strong MS Office skills, experience in an administrative/secretarial role, and the ability to lead a small team with initiative and reliability in a fast‑paced property services environment.

Qualifications

• Proficient in MS Word, Excel, PowerPoint and Outlook.
• Experience with Adobe PDF handling and forms is required.
• Able to prioritise workload with attention to detail and deliver tasks promptly.

Responsibilities

• Oversee smooth day‑to‑day office operations for the Birmingham office.
• Liaise with central teams (Property, HR, Finance, Sustainability, PR, Marketing)
• Provide PA support to the Regional Lead Director and manage diary and correspondence.
• Lead and coordinate the office support team and monitor workloads.
• Coordinate procurement, post, refreshments, and office maintenance.
• Arrange meetings, travel and accommodation for senior staff.
• Assist with ad‑hoc secretarial tasks and event coordination.

Skills

MS Word

MS Excel

MS PowerPoint

MS Outlook

Adobe PDF

Tools

Salesforce

Workday

PeopleSoft

Job description

About JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Birmingham Office Manager and business team support.

Role Purpose

This role is to ensure the smooth operation and day to day running of the JLL Birmingham office (approx. 110 staff), including co-ordinating and liaising with the secretarial and reception business support team (4 full time staff); and provide PA services to the Lead Director for the region (Midlands). Ideally the person would have some administration/secretarial experience in the property sector, but this is not essential. The successful candidate will be reporting directly to the Regional Lead Director. Full training will be given where necessary.

What this job involves

Responsible for the smooth operation of the office, liaising with central teams in Property, HR, Finance, Sustainability, PR and Marketing. Working closely with the Regional Lead Director to manage the above, and support them as their PA in correspondence and diary management (approx. time split being 50% office manager, 15% PA role, 35% business team support). Leading and supporting the business support team, tracking office workload and working with team leads to support the efficient operation of the team (note the secretaries report directly to their team Directors so your role is to co‑ordinate and support). Being responsible for and delegating as appropriate office operations such as post collection, cleaning, café supplies, coffee machine operation, maintenance, reception staff, secretarial holiday/sickness cover, hiring of business support staff, Christmas party, staff welcome, inductions and corporate photos etc. Provide local support to the central Property team on landlord and tenant matters as well as supporting Risk and Environmental Audits. Prepare client and staff presentations working closely with the Lead Director. Organising staff/client lunches/dinners and corporate office events. Support work experience and graduate events/initiatives. Support the office charity, diversity, community and sustainability events and initiatives. Manage the Office Purchasing Card, coding correctly and obtaining approval. Ensure supplier invoices are coded and authorised through Peoplesoft. Having a working knowledge of office administration software such as Salesforce, Workday and Peoplesoft. Reviewing, submitting and recording Lead Director business expenses. Booking meetings, travel and accommodation for Lead Director (and associated colleagues). Providing office updates to staff. Complete any ad-hoc secretarial tasks for the Lead Director – Press releases, client event invitations, business development and market intel meeting notes. You may be required to undertake other duties from time to time as we may reasonably require.

Sound like you? To apply you need to be / have:

Good knowledge of MS Word, MS Excel, MS Powerpoint and MS Outlook. Good knowledge of Adobe PDF would be required. Comfortable learning new systems and willing to be an early adopter. Ability to prioritise workload with an attention to detail and willingness to complete tasks in a timely and efficient manner. Great organisation skills with ability to lead a small team and delegate. Administration/secretary experience required. A confident and proactive approach to work. Excellent communicator with strong interpersonal skills. Ability to work independently with minimal supervision.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Location

On-site –Birmingham, GBR

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is a Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

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We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.