Office Manager

MYTIME Young Carers; London Borough of Ealing; On-site; GBP 35,000 - 45,000; Full time

Job summary

MYTIME Young Carers is seeking an organised, proactive leader to run the office alongside the CEO and senior team. You will oversee two administrative staff, drive efficient systems, and support staff in delivering high-quality services for young carers.

You will coordinate recruitment administration and onboarding, fostering a positive employee experience while strengthening organisational processes. The role requires strong communication, attention to detail and proficiency in Microsoft

Qualifications

• Experience leading admin teams and coordinating office operations.
• Strong communication skills and ability to multi-task in a growing charity.

Responsibilities

• Lead day-to-day operation of the office and support colleagues across the organisation.
• Manage two administration staff and provide leadership and oversight.
• Coordinate recruitment administration, onboarding and personnel records.
• Strengthen processes to improve operational efficiency and service delivery.

Skills

Office management

Team leadership

Communication

MS Office

Tools

Microsoft Office

Job description

At MYTIME no two days are the same, you will be working closely with the CEO, Director of Operations, Senior Leadership Team and Trustees, you will play a key role in creating a welcoming, well-organised and efficient working environment.

You will lead the day-to-day operation of the office, support colleagues across the organisation and ensure the systems, processes and resources required for effective service delivery are in place.

The role has responsibility for managing two members of the administration team, the Data Administrator and Programme Administrator, providing leadership, support and oversight to ensure high-quality administrative services are delivered across the charity.

You will also play an important role in supporting the employee lifecycle, coordinating recruitment administration, onboarding, training and personnel records, helping to create a positive and professional employee experience.

As MYTIME continues to grow, this role will contribute to strengthening organisational processes, improving operational efficiency and enabling colleagues to focus on delivering the best possible outcomes for young carers.

You will be highly organised, detail-oriented and confident managing competing priorities. Strong communication skills, proficiency in Microsoft Office and a proactive, solutions-focused approach are essential, alongside flexibility, resourcefulness and sound judgement.