Office Manager

Biscuit Recruitment; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Biscuit Recruitment is partnering with a fast-growing games and media business to appoint an Office Manager with HR responsibilities. You will shape internal processes and become the operational heartbeat as the company expands, handling both office operations and people administration.

Responsibilities include managing day-to-day office needs, coordinating recruitment, onboarding/offboarding, payroll basics, and ensuring GDPR and health & safety compliance.

Qualifications

• Experience in an Office Manager or Office Manager/HR role, preferably in a growing SME.
• Strong HR administration knowledge and UK employment best practices.
• Excellent organisational skills with the ability to juggle multiple priorities.
• Proactive, positive approach and hands-on problem solving.
• Strong communication and relationship-building across all levels of the business.
• Ability to handle confidential information with discretion.

Responsibilities

• Oversee daily office operations and facilities management.
• Develop and improve operational processes as the business grows.
• Coordinate travel, supplier contracts and budgeting support.
• Ensure GDPR compliance and health & safety requirements.
• Lead onboarding/offboarding and recruitment support.
• Maintain HR records and HR policies in line with UK law.

Skills

Office management

HR administration

UK employment law

Organisational skills

Communication skills

Education

Health & Safety qualification

Job description

We're delighted to be working with a fast-growing business operating at the forefront of the gaming and media industry. Backed by significant investment and with an ambitious growth trajectory, the company produces market-leading content, events and products for a global audience.

With around 30 employees and exciting expansion plans, they're looking to appoint a dedicated Office Manager with HR responsibilities. This is a fantastic position offering the opportunity to build the role from the ground up, shape internal processes and become the operational heartbeat of a growing business.

If you're someone who enjoys variety, thrives in a fast-paced environment and loves making things run better, this is a fantastic opportunity to make a genuine impact.

You’ll oversee the smooth day-to-day running of the office while taking ownership of people administration and supporting the employee experience. You’ll quickly become the go-to person across the business, ensuring operations run efficiently and colleagues feel supported as the company continues to grow.

Responsibilities will include:

Office & Operations

• Take ownership of the day-to-day running of the office and business operations.
• Develop and improve operational processes that support a growing business.
• Oversee office facilities, suppliers, equipment and workplace services.
• Coordinate company travel, contracts and supplier relationships.
• Support budgeting, cost control and general business administration.
• Ensure compliance with company policies, GDPR and health & safety requirements.
• Coordinate an upcoming office move and support future workplace initiatives.
• Act as the central point of contact across the business, helping teams stay organised and connected.
• Roll up your sleeves and support wherever needed, from solving operational challenges to keeping the office fully stocked and running smoothly.

HR & People

• Manage onboarding and offboarding for all employees.
• Coordinate recruitment, including advertising roles, arranging interviews and supporting hiring managers.
• Be the first point of contact for HR queries across the business.
• Support employee relations, absence management and people processes.
• Maintain HR records and ensure policies remain compliant with UK employment legislation.
• Manage payroll information, pensions and employee benefits administration.
• Support managers with day-to-day people matters.
• Help drive employee engagement, wellbeing initiatives and a positive company culture.

What we are looking for:

• Previous experience in an Office Manager or Office Manager/HR position, ideally within a growing SME or entrepreneurial business.
• Good understanding of HR administration and UK employment best practice.
• Excellent organisational skills with the ability to juggle multiple priorities.
• A proactive, positive approach and a willingness to roll up your sleeves.
• Strong communication skills and the confidence to build relationships across every level of the business.
• Excellent judgement and the ability to handle confidential information with discretion.
• Health & Safety qualification experience

Amazing role for someone who enjoys taking ownership, spotting opportunities for improvement and building processes that make life easier for everyone. You’re naturally organised, approachable and don’t mind getting involved in whatever needs doing.