Office Manager

Orla Rose Associates; Greater London; On-site; GBP 37,000 - 40,000; Full time

Benefits offered by this job

Annual discretionary bonus

Competitive benefits

Job summary

A luxury brand in office management is seeking a hands-on leader in Greater London to oversee daily operations and ensure high service standards. The role involves guiding and empowering the on-site team, fostering a positive work culture, and managing client relationships effectively. Ideal candidates will possess 3-4 years of relevant experience, preferably from luxury brands or hospitality. This position offers a competitive salary and benefits, and requires an immediate start.

Qualifications

• 3-4 years of experience in office management, operations, or team management.
• Supervisory/team management experience is essential.
• Experience from luxury brands, high-end fashion, retail, hospitality, or boutique hotels is preferable.

Responsibilities

• Build strong client relationships and manage onboarding/offboarding.
• Identify operational improvements and maintain high standards.
• Foster a positive culture and lead team growth.

Skills

Client relationship management

Operational improvements

Team leadership

Sales forecasting

Job description

£37,000-£40,000 + annual discretionary bonus + competitive benefits / Temporary to permanent to start as soon as possible.

Join a dynamic luxury brand delivering premium serviced and managed offices, renowned for innovation across commercial property services.

The role

A hands-on leadership position overseeing smooth daily operations while setting a high bar for service. You will guide, coach, and empower the on-site team to deliver polished hospitality and an elevated client experience.

Key responsibilities

• Build strong client relationships, ensuring smooth onboarding/offboarding
• Identify operational improvements including interior design to ensure high standards
• Foster a culture of positivity and professionalism while driving team growth and individual progression
• Lead team meetings, task delegation, and performance oversight
• Manage suppliers and contractors
• Conduct sales viewings and maintain centre-wide sales forecast awareness
• Manage internal/operational recruitment requirements
• Administer client billing and invoicing processes
• Oversee facilities and ensure health and safety compliance
• Respond to building issues and emergencies as needed

Candidate profile

• 3 -4 years’ relevant experience (office management/operations/client-facing/team management) ideally from luxury brands, high-end fashion/retail, hospitality, or boutique hotels and able to start as soon as possible. Supervisory/team management experience essential.