Luxury Office Ops Lead - Client Experience & Team Growth

Orla Rose Associates; Greater London; On-site; GBP 37,000 - 40,000; Full time

Benefits offered by this job

Annual discretionary bonus

Competitive benefits

Job summary

A luxury brand in office management is seeking a hands-on leader in Greater London to oversee daily operations and ensure high service standards. The role involves guiding and empowering the on-site team, fostering a positive work culture, and managing client relationships effectively. Ideal candidates will possess 3-4 years of relevant experience, preferably from luxury brands or hospitality. This position offers a competitive salary and benefits, and requires an immediate start.

Qualifications

• 3-4 years of experience in office management, operations, or team management.
• Supervisory/team management experience is essential.
• Experience from luxury brands, high-end fashion, retail, hospitality, or boutique hotels is preferable.

Responsibilities

• Build strong client relationships and manage onboarding/offboarding.
• Identify operational improvements and maintain high standards.
• Foster a positive culture and lead team growth.

Skills

Client relationship management

Operational improvements

Team leadership

Sales forecasting

Job description

A luxury brand in office management is seeking a hands-on leader in Greater London to oversee daily operations and ensure high service standards. The role involves guiding and empowering the on-site team, fostering a positive work culture, and managing client relationships effectively. Ideal candidates will possess 3-4 years of relevant experience, preferably from luxury brands or hospitality. This position offers a competitive salary and benefits, and requires an immediate start.