Office Manager

One to One personnel Limited; Southend-on-Sea; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Salary up to £34,000 per annum

25 days annual leave + bank holidays

Workplace pension scheme

Employee discounts on products

Job summary

One to One personnel Limited in Watford is seeking an experienced Office Manager to oversee day-to-day office and showroom operations for a multi-brand fashion and lifestyle business. You will manage facilities, suppliers, budgets and admin, ensuring a welcoming and well-presented workplace.

The role requires 3+ years in similar positions, strong organisational and communication skills, and a proactive, client-facing mindset.

Qualifications

• 3+ years in Office Manager, Workplace Manager or similar role.
• Experience in fashion, retail, showroom, lifestyle, or multi-brand businesses is a plus.
• Strong background in office operations, facilities management and administration.
• Excellent organisational skills with ability to juggle priorities.
• Polished, personable and professional with outstanding communication.
• Passion for hospitality, presentation and workplace experiences.
• Confidence supporting senior management and multiple departments.
• Proactive, hands-on attitude and willingness to help across teams.

Responsibilities

• Oversee day-to-day running of a busy office and showroom environment.
• Manage facilities, maintenance, suppliers and workplace services.
• Control office supplies, budgets, invoices and admin processes.
• Ensure a welcoming, well-presented and safe workplace.
• Identify opportunities to improve office systems and efficiency.

Skills

Office management

Fashion/retail experience

Facilities management

Organisation

Communication

Hospitality

Team collaboration

Proactive mindset

Calm under pressure

Tools

Microsoft Office

General IT skills

Job description

Fashion, Retail & Lifestyle Brands

Watford | Up to £34,000 pa | Office Based | Monday to Friday | 8:30am – 5:30pm

We have an exciting opportunity for an experienced, highly organised and personable Office Manager to join a successful, established group company representing a portfolio of reputable global brands.

If you have experience working within fashion, retail, showrooms, lifestyle brands or a multi-brand environment, we would particularly love to hear from you!

This is much more than a traditional office management role. You'll be at the heart of a busy, creative and commercially driven business, ensuring everything runs seamlessly behind the scenes, from day-to-day office operations and facilities to showroom presentation, brand events, hospitality and supporting senior leadership.

We're looking for someone who loves taking ownership, has exceptional attention to detail and enjoys being the person who makes everything happen!

What We're Looking For

• A minimum of 3 years' experience in an Office Manager, Workplace Manager or similar role.
• Experience within fashion, retail, showroom, lifestyle or multi-brand businesses would be a significant advantage and is particularly welcomed.
• A strong background in office operations, facilities management and administration.
• Excellent organisational skills with the ability to juggle competing priorities.
• A polished, personable and professional approach with outstanding communication skills.
• A genuine passion for hospitality, presentation and delivering exceptional workplace experiences.
• Confidence supporting senior management and working with multiple departments.
• Strong Microsoft Office and general IT skills.
• A proactive, hands‑on attitude with a willingness to get involved wherever needed.
• Above all, we're looking for someone who is positive, resourceful, calm under pressure and takes genuine pride in running an exceptional office.

What You'll Be Doing

Office Management & Operations

• Take ownership of the smooth day-to-day running of a busy, professional office and showroom environment.
• Oversee office facilities, maintenance, suppliers, contractors and workplace services.
• Manage office supplies, equipment, budgets, invoices and administrative processes.
• Ensure the workplace is consistently welcoming, organised, safe and beautifully presented.
• Identify opportunities to improve office systems, processes and efficiency.

Front of House & Hospitality

• Be the welcoming face of the business, providing a first‑class experience for clients, visitors and brand partners.
• Coordinate meeting rooms, appointments, hospitality, catering and refreshments.
• Support directors, senior management and wider teams with day‑to‑day requirements.
• Manage incoming calls, correspondence, deliveries and international couriers.

Showrooms, Brands & Events

• Ensure showrooms and meeting spaces are immaculate, organised and presentation ready.
• Support seasonal collections, product showcases, client presentations, launches and brand events.
• Assist with the organisation, preparation and movement of fashion samples and collections.
• Coordinate sample deliveries, collections, storage and seasonal stock rotation.
• Liaise with brand, product and operations teams to support smooth workflows and brand compliance processes.

Health, Safety & Compliance

• Oversee workplace health and safety procedures, risk assessments and fire safety requirements.
• Coordinate contractors and ensure the office remains compliant, safe and well maintained.

Why Apply?

• Join an established business representing recognised global brands.
• Work in a dynamic environment with exposure to fashion, products, showrooms and brand activities.
• Enjoy a varied, autonomous role where no two days are the same.
• Become an integral part of the business, working closely with directors and multiple teams.
• Opportunity to make a real impact on the workplace experience and day-to-day operations.

What’S in It for You?

• Up To £34,000 per annum (depending on qualifications & experience)
• 25 days of annual leave + bank holidays
• Additional days holiday between Christmas and New Year if the Directors decide to close the business
• Standard working hours 8:30am to 5:30pm - 30 min lunch = 40 hours a week
• 1-day WFH after probation and training at the company’s sole discretion (non-contractual)
• Workplace Pension Scheme
• 60% Discount on our products that we have on Ecommerce
• Sample sales 2+ times a year
• Short Leave – with pre‑approval from Line Manager to take up to 2 hours off without deduction from holiday allowance
• Statutory sick pay
• Annual pay review and/or bonus at the Directors discretion

Ready for Your Next Challenge?

If you're an experienced Office Manager who enjoys a busy, hands‑on role and would love to work in a brand‑led, fashion or retail environment, we'd love to hear from you.