Office Manager

Davies Group; Croydon; Hybrid; GBP 45,000 - 52,000; Full time

Job summary

Join a leading insurance broker as an Office Manager in Croydon, where you will lead and support sales teams while ensuring top-quality service for small business clients. With a competitive starting salary and hybrid working arrangement, this role offers significant career development opportunities. Ideal candidates will have solid experience in the insurance industry, particularly in SME products, and will be driven to achieve sales targets.

Benefits

25 days annual leave (not including bank holidays!)

8% Company Pension

Progression opportunities into client relationship management

Qualifications

• Strong knowledge and experience in selling small and medium enterprise products.
• Relevant experience in a branch or broker sales position.
• Clear understanding of the UK Insurance market dynamics.

Responsibilities

• Produce and issue quotation, new business, renewal and mid-term change documentation.
• Maintain and achieve growth in income from existing customers.
• Assist and guide Sales and Existing Business teams.

Skills

Selling SME products

Customer service

Sales targets achievement

Education

CII FIT Qualification

Tools

E-trading platforms

Acturis

Job description

Are you an Insurance Team Leader and looking to take the next big step in your career? This could be the opportunity for you!
The Business

We are pleased to be working closely with a highly reputable, award-winning insurance broker who operate with an unrivalled access to a community of 160k+ small businesses from across the country. They offer a variety of products across their specialist area and work closely with their members to provide a highly professional service across their small business insurance solutions.

The Role
We are looking to for an experienced leader to join our clients South London office as their new Office Manager where you will work closely and monitor both the Sales and Existing Business teams providing oversight and guidance on all things related to the Sales teams. This person will also provide advice on General Insurance matters to their many members along with assisting in the delivery of new business.

• Produce and issue quotation, new business, renewal and mid-term change documentation to members.
• Working with the existing team to work on retaining the customer service proposition.
• To maintain and achieve growth in income from existing customers.
• Develop and maintain positive ongoing relationships with Insurers and Underwriters that assist the business as well as maintaining a thorough understanding of all products and services as to assist customers.
• Being on hand to assist the teams, being their main contact with any queries or referrals.

About you!

• Strong knowledge and experience in selling SME products
• CII FIT Qualification
• Relevant experience in a branch and/or broker sales position
• A clear understanding of the UK Insurance market and its dynamics
• Experience of e-trading platforms; Acturis would be advantageous but not required
• A strong track record in delivering on sales targets
• Experienced and willing to lead a team!

The Package

• C£45k starting salary DOE
• Hybrid working
• 25 days annual leave (not including bank holidays!)
• 8% Company Pension
• Progression opportunities into client relationship management