Office Manager

The Garten Group; Cranleigh; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading company in Cranleigh is seeking an Office Manager/Sales Administrator to ensure smooth operations and manage sales administration. This role involves customer interaction, logistics planning, and database management. The ideal candidate will be detail-oriented, proactive, and possess excellent communication skills. With a competitive salary and benefits, including hybrid working options post-probation, this is an excellent opportunity for a motivated individual.

Benefits

NEST Pension

Parking on site

28 days annual leave

Hybrid working after probation

Qualifications

• Previous experience in a diverse and busy administrative role.
• Excellent communication skills, both spoken and written.
• Highly organized and detail-oriented.

Responsibilities

• Management of database and customer records.
• Planning and organizing logistics for product delivery.
• Interface with customers, directing new enquiries and processing orders.

Skills

Communication

Organizational Skills

Proactivity

Tools

MS Office

Excel

Job description

Office Manager / Sales Administrator

up to £35,000 per annum plus benefits

Location: Cranleigh, Surrey

Newly created and unique role, reporting to the UK Sales Director. The job holder will ensure the smooth operation and management of our UK office and sales administration. You will be a key interface with customers, couriers, warehousing, and distribution, and in constant contact with our Head Office and manufacturing plant in Southeast Europe. This role demands focus, attention to detail, outstanding communication skills, and the ability to work closely with the Sales Director and the wider team overseas. There is potential for some flexibility with working hours and remote working after a successful probation period.

Main Tasks And Responsibilities

1. Management of our database and customer records
2. Managing systems and records to ensure they are accurate and up to date
3. Planning and organising logistics, ensuring delivery of products and samples from factory to customer via our UK warehouse and distribution hubs
4. Interface with customers, directing new enquiries, drafting quotes, and processing orders
5. Placing corresponding orders with the factory
6. Receiving and making calls, sending and receiving emails, and carrying out the appropriate actions required
7. Forecasting and stock control
8. Continuously looking to improve processes and procedures to maximize efficiency

Qualifications And Experience/Applicant Requirements

1. Previous experience in a diverse and busy administrative role
2. Excellent communication skills, both spoken and written
3. Advanced proficiency in MS Office, especially Excel
4. Highly organised and detail-oriented
5. Proactive and self-motivated
6. Ability to work independently with minimal supervision while staying connected with a collaborative team

Salary And Benefits

Up to £35,000; NEST Pension; Parking on site; 28 days annual leave (including statutory holidays); Hybrid working after probation; Working hours Monday to Friday, 9am to 5pm, with some flexibility; Full-time, with options for reduced hours (minimum 30 hours/week); Office location in Cranleigh with potential for remote work post-probation.

Who We Are

For over 30 years, we have supplied bespoke and new products supporting established brands, including household names. We manufacture high-quality products in various materials, combining unique design with functionality and convenience. Our goal is to provide excellent service alongside outstanding products, fostering long-term partnerships with satisfied customers for mutual success.

Applications

Please send your current CV in writing to our exclusively retained HR & Recruitment partner via email.