Office Manager

TN United Kingdom; Bristol; On-site; GBP 25,000 - 45,000; Full time

Job summary

An innovative firm is seeking an Office Manager to support operations in a dynamic environment. This role involves providing essential office support, maintaining client relationships, and ensuring compliance with import/export regulations. With opportunities for growth and a focus on improving business operations, this position offers a unique chance to make a significant impact. The company values its people and culture, providing a supportive workplace that encourages professional development. If you're ready for a rewarding career with diverse responsibilities, this opportunity is perfect for you.

Benefits

Private medical

Health cash plan

25 days annual leave plus bank holidays

Flexi time policy

Qualifications

• Proven communication skills with ability to prepare reports and budgets.
• Excellent bookkeeping and data entry skills with attention to detail.

Responsibilities

• Provide office support to employees and customers, maintaining company data.
• Ensure compliance with customs regulations and manage invoicing processes.

Skills

Verbal and written communication skills

Filing and sorting skills

Bookkeeping skills

Data entry and attention to detail

Customer service skills

Research skills and data analysis

Knowledge of import and export procedures

Tools

Relevant computer software

Job description

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

This position has become available due to expansion and relocation of UK business. Initially, this will be a remote position with some travel required for training. Following the opening of the business unit, this role will be required to work on site full time in the West Yorkshire area.

The duties of the Office Manager will include providing office support to both employees and customers, keeping company data updated and interacting with clients to build good relationships.

Other duties and responsibilities of Office Manager may include:

1. Answering phone calls, taking messages and connecting calls to proper departments
2. Following up on clients’ business communications, ordering and billing, and tracking the organisation’s expenditure
3. Ensure compliance with customs regulations, track shipments, handle documentation, and coordinate with internal departments and external stakeholders to facilitate smooth import and export operations
4. Invoicing clients, collecting company data and negotiating agreements with internal and external stakeholders
5. Educating clients about company products and services and how to make a purchase
6. Communicating with clients through emails and building positive relationships with them
7. Making employee travel arrangements and helping with minor technical issues
8. Preparing documents through editing, printing and binding
9. Preparing plans to help streamline and improve business operations
10. Communicating with relevant suppliers to process invoicing or payment queries
11. Attaching the correct documentation to invoices and reconciling purchase orders to invoices received
12. Posting invoices and credit notes and ensuring they’re coded correctly in the system
13. Preparing monthly supplier statement reconciliations
14. Dealing with external and internal queries by phone and email
15. Ensuring that all accounts payable activities comply with relevant financial policies and procedures
16. Investigating and resolving outstanding creditor items

Skills, knowledge, and experience

1. Proven verbal and written communication skills and the ability to prepare reports and budgets
2. Excellent filing and sorting skills and the ability to manage business correspondence
3. Excellent bookkeeping skills and proficiency with relevant computer software
4. Rapid data entry, attention to details and good editing skills
5. Ability to operate office gadgets such as printers and copiers
6. Excellent people and customer service skills
7. Good research skills, data analysis and the ability to translate complex data into a simple format
8. Knowledge of Import and export procedures within the European Union

Salary and benefits

Benefits: Private medical, Health cash plan, 25 days annual leave plus bank holidays, Flexi time policy

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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