Office Manager

iPEK International GmbH; Bristol; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading company is seeking an Office Manager to support employees and clients, manage communications, and ensure compliance with regulations. This role offers a salary between £30,000 and £35,000, with benefits such as private medical and flexible working arrangements. The position starts remotely with future on-site requirements in West Yorkshire.

Benefits

Private medical

Health cash plan

25 days annual leave plus bank holidays

Flexitime policy

Qualifications

• Strong verbal and written communication skills.
• Bookkeeping proficiency and familiarity with relevant software.
• Research and data analysis skills.

Responsibilities

• Managing client communications, orders, billing, and tracking expenditures.
• Ensuring compliance with customs regulations and handling documentation.
• Arranging employee travel and assisting with minor technical issues.

Skills

Communication

Customer Service

Data Analysis

Bookkeeping

Attention to Detail

Job description

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate, or somewhere in between, IDEX offers opportunities to apply your skills and learn new ones in an impactful environment.

With diverse opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across over 40 global businesses, we have something for everyone.

This position is available due to expansion and relocation of our UK business. Initially, it will be remote with some travel for training. Once the new business unit opens, the role will require full-time on-site work in West Yorkshire.

The Office Manager will provide support to employees and customers, maintain company data, and interact with clients to foster relationships. Responsibilities include:

• Answering calls, taking messages, and directing calls appropriately
• Managing client communications, orders, billing, and tracking expenditures
• Ensuring compliance with customs regulations, tracking shipments, handling documentation, and coordinating import/export activities
• Invoicing clients, collecting data, and negotiating agreements
• Educating clients about products and services
• Communicating via email and building positive client relationships
• Arranging employee travel and assisting with minor technical issues
• Preparing, editing, printing, and binding documents
• Developing plans to streamline business operations
• Communicating with suppliers regarding invoicing and payments
• Attaching documentation to invoices and reconciling purchase orders
• Posting invoices and credit notes accurately
• Reconciling supplier statements monthly
• Handling queries from internal and external stakeholders
• Ensuring accounts payable activities comply with policies
• Investigating and resolving creditor issues

Skills, Knowledge, and Experience

• Strong verbal and written communication skills, with report and budget preparation experience
• Excellent filing, sorting, and correspondence management skills
• Bookkeeping proficiency and familiarity with relevant software
• Fast data entry, attention to detail, and editing skills
• Ability to operate office equipment
• Exceptional customer service skills
• Research and data analysis skills, with the ability to simplify complex data
• Knowledge of EU import/export procedures

Salary and Benefits

• Salary: £30,000–£35,000
• Benefits include private medical, health cash plan, 25 days annual leave plus bank holidays, and a flexitime policy

Are you ready to join a company that values its people, culture, and commitments to providing trusted solutions worldwide?