Office Manager

IDEX Corporation; Bristol, West Yorkshire; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking an Office Manager to enhance their operations in a growing business unit. This role offers a unique opportunity to support both employees and clients while ensuring smooth office operations. Initially remote with travel for training, it will transition to a full-time on-site position in West Yorkshire. You will be instrumental in maintaining data integrity, managing communications, and ensuring compliance with regulations. If you're looking to make a tangible impact in a supportive environment, this is the perfect opportunity for you.

Benefits

Private medical

Health cash plan

25 days annual leave plus bank holidays

Flexi time policy

Qualifications

• Proven communication skills and ability to prepare reports and budgets.
• Excellent bookkeeping skills and proficiency with relevant software.

Responsibilities

• Providing office support to employees and customers.
• Ensuring compliance with customs regulations and tracking shipments.
• Preparing documents and managing invoicing processes.

Skills

Verbal and written communication skills

Filing and sorting skills

Bookkeeping skills

Rapid data entry

Customer service skills

Research skills

Knowledge of import and export procedures

Tools

Office software

Job description

Office Manager Brislington, United Kingdom

• Business Unit: iPEK
• Address: Dixon Rd, Brislington, Bristol BS4 5QW, UK

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate, or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

This position has become available due to expansion and relocation of UK business. Initially, this will be a remote position with some travel required for training. Following the opening of the business unit, this role will be required to work on site full time in the West Yorkshire area.

Responsibilities:

1. Providing office support to both employees and customers.
2. Keeping company data updated and interacting with clients to build good relationships.
3. Answering phone calls, taking messages, and connecting calls to proper departments.
4. Following up on clients’ business communications, ordering and billing, and tracking the organisation’s expenditure.
5. Ensuring compliance with customs regulations, tracking shipments, handling documentation, and coordinating with internal departments and external stakeholders to facilitate smooth import and export operations.
6. Invoicing clients, collecting company data, and negotiating agreements with internal and external stakeholders.
7. Educating clients about company products and services and how to make a purchase.
8. Communicating with clients through emails and building positive relationships with them.
9. Making employee travel arrangements and helping with minor technical issues.
10. Preparing documents through editing, printing, and binding.
11. Preparing plans to help streamline and improve business operations.
12. Communicating with relevant suppliers to process invoicing or payment queries.
13. Attaching the correct documentation to invoices and reconciling purchase orders to invoices received.
14. Posting invoices and credit notes and ensuring they’re coded correctly in the system.
15. Preparing monthly supplier statement reconciliations.
16. Dealing with external and internal queries by phone and email.
17. Ensuring that all accounts payable activities comply with relevant financial policies and procedures.
18. Investigating and resolving outstanding creditor items.

Skills, Knowledge, and Experience:

1. Proven verbal and written communication skills and the ability to prepare reports and budgets.
2. Excellent filing and sorting skills and the ability to manage business correspondence.
3. Excellent bookkeeping skills and proficiency with relevant computer software.
4. Rapid data entry, attention to detail, and good editing skills.
5. Ability to operate office gadgets such as printers and copiers.
6. Excellent people and customer service skills.
7. Good research skills, data analysis, and the ability to translate complex data into a simple format.
8. Knowledge of import and export procedures within the European Union.

Salary and Benefits:

Benefits: Private medical, Health cash plan, 25 days annual leave plus bank holidays, Flexi time policy.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.