Office Manager

Creator International; Biggin Hill; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Office dog at the open-plan office

£20 mobile bill stipend per month

Team away days to experiential events

Christmas and summer socials

Job summary

Creator International is a scenic construction company in live events, based in the UK. We seek a proactive Office Manager to keep the office, workshop and day-to-day operations running smoothly, with ownership of administration and procurement.

You will manage invoices, expenses, payroll information, records, and liaise with the Directors. A full driving licence and own vehicle are essential due to location and transport links.

Qualifications

• At least five years in office management, business administration, or a similar role.
• Experience processing invoices, expenses, and financial administration.
• Confidence using Excel and general office software; Xero experience would be an advantage.
• Excellent organisational skills and attention to detail.
• Good communication skills and the ability to manage competing priorities.
• A proactive, flexible, hands-on approach.

Responsibilities

• Office & General Administration: run the day-to-day office operations; maintain records; support Directors and wider team; process supplier and customer invoices in Xero; match invoices to PO and delivery records; reconcile receipts and statements; secure Director approvals and coordinate with accountant.

Skills

Highly organised

Numerical skills

Ownership mindset

Proactive

Flexible

Communication skills

Tools

Excel

Xero

Job description

Who we are

Creator International is a scenic construction company working in the live events industry, creating and delivering projects where deadlines are tight, plans can change quickly and teamwork is everything.

We're a small, close-knit team looking for someone with enthusiasm and drive to help us push the company forward. We work with big names such as Harry Styles, Celine Dion, Boots, Kayali, LEGO and Madrí. We can't guarantee you a selfie with Billie Eilish, but we can promise a vibrant and exciting working environment.

We're looking for a proactive, hands-on Office Manager to keep our office, workshop and day-to-day business operations running smoothly.

This is a varied role where no two days are quite the same. You'll be at the heart of the business, keeping things organised, managing administration and making sure the team has everything it needs to do their jobs.

Who you are

You're highly organised, practical, confident with numbers and someone who enjoys taking ownership and getting things done.

You'll be comfortable juggling different responsibilities, working independently and adapting when priorities change.

Ideally, you'll have:

• At least five years' experience in office management, business administration, or a similar role.
• Experience processing invoices, expenses, and financial administration.
• Confidence using Excel and general office software. Xero experience would be an advantage.
• Excellent organisational skills and attention to detail.
• Good communication skills and the ability to manage competing priorities.
• A proactive, flexible, hands-on approach.

Experience in construction, scenic production, live events, or another fast-paced operational environment would be a real advantage.

A full driving licence and your own vehicle are essential due to our location and limited public transport links.

The Role – Key Responsibilities

Office & General Administration

• Managing the day-to-day running of the office and keeping everything organised.
• Maintaining company records, paperwork, and general administration.
• Supporting the Directors and wider team with business administration.
• Processing incoming supplier invoices and raising outgoing customer invoices using Xero.
• Matching supplier invoices against purchase orders and delivery records.
• Reconciling receipts, expenses, and supplier statements.
• Coordinating Director approval of supplier invoices and forwarding approved invoices to the external accountant for payment.
• Keeping financial paperwork and records organised for the accountant.

Business Operations

• Maintaining spreadsheets and tracking supplier and materials costs.
• Coordinating timesheets and preparing payroll information.
• Maintaining staff records, holidays, and sickness through PeopleHR.
• Coordinating vehicle servicing, MOTs, insurance, and maintenance.
• Managing company insurance renewals and other key compliance deadlines.

Organisation & Problem Solving

• Staying ahead of what the business needs, spotting potential issues and finding practical solutions.

What we offer

• Full-time, office-based, Monday to Friday, 9am–5pm.
• Salary £35,000–£40,000 depending on experience.
• Modern, open-plan office (including our resident office dog!).
• £20 per month towards your mobile phone bill.
• Team away days to experiential events.
• Christmas and summer socials.

If you enjoy variety, like being organised and want to play an important part in a creative, growing business, we'd love to hear from you.