Office Manager

Oxford Health NHS Foundation Trust; Aylesbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

Oxford Health NHS Foundation Trust is seeking an Office Manager for the Buckinghamshire Complex Needs Service. The role involves providing administrative support, managing team operations, and ensuring data quality. This position offers excellent career progression opportunities and a supportive work environment.

Benefits

Excellent opportunities for career progression

27 days annual leave, plus bank holidays

NHS Discount across various shops

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation

Qualifications

• Experience in administrative roles.
• Ability to travel independently between sites.
• Strong organizational skills.

Responsibilities

• Oversee day-to-day management of the team.
• Act as Data Quality Lead and report findings.
• Train and manage team staff.

Skills

Team Management

Data Quality

Administrative Support

Health and Safety Procedures

Job description

Are you ready to step up into a managerial admin role, or are you an admin looking for a change of pace?

We are seeking an Office Manager to join our Buckinghamshire Complex Needs Service.

In this role, you will be responsible for providing effective administrative support to our team, ensuring our service is well-organised and efficiently run. You will also collaborate closely with the Deputy Team Manager and Team Leader to develop and modernise our clinical services and administrative processes.

The Buckinghamshire Complex Needs Service is a specialist community service for individuals diagnosed with personality disorders or those who have traits of personality disorders. We offer group therapy catering to adults of all ages. Our goal is to help individuals manage their symptoms and improve their quality of life through structured therapeutic interventions.

• Manage Team Operations: Oversee the day-to-day management of the team base, including clinical management systems, patient-centred practices, health and safety procedures, and administrative processes.
• Data Quality and Reporting: Act as the Data Quality Lead, ensuring timely collection, recording, and auditing of activity data, and regularly report findings to the Team Manager.
• Referral and Appointment Systems: Establish and maintain systems for screening, prioritizing, and allocating new referrals, and ensure efficient management of the choose and book service for patients.
• Staff Training and Management: Train and manage team staff, ensuring mandatory training is up to date, conducting regular appraisals, and addressing any training needs or disciplinary issues.
• Building and Equipment Maintenance: Develop systems to ensure building works and equipment maintenance are carried out, including IT systems, and conduct regular environmental risk assessments.

The ability to travel independently between sites within the Trust is essential for this role.

Oxford Health is a great place to work. To make a strong application, please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role and addresses all essential criteria.

As a Trust, we provide physical, mental health, and social care across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath, and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics, and people’s homes, aiming to deliver care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”.

Our values are: “Caring, safe, and excellent”.

We offer a wide range of benefits to support your career and wellbeing, including:

• Excellent opportunities for career progression
• Access to tailored individual and Trust-wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across various shops, restaurants, and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

For further details or informal visits, contact:

• Name: Helen Close
• Job title: Team Leader
• Email: [e-mail]
• Telephone: [phone]

At Oxford Health NHS Foundation Trust, we want to employ people with the right aptitude and motivation to succeed, whose values resonate with ours. If you don’t meet all the requirements but are excited about this opportunity, please get in touch. We are happy to discuss the role in more detail before you apply.