Office Manager

Pertemps North Midlands; Appleby Magna; Presencial; GBP 30 000 - 38 000; Tempo integral

Resumo da oferta

Pertemps North Midlands is seeking an experienced Office Manager or Senior Administrator to own day-to-day office operations and work closely with the Managing Director across accounts, administration, customers, suppliers and internal processes.

This role involves proactive handling of invoicing, credit control, order dispatch and CRM tasks, in a motorsport/high-performance business environment. It’s a hands-on leadership position requiring initiative and strong communication.

Qualificações

• At least 4 years in an administration role.
• Strong organisational and time-management skills.
• Ability to prioritise workloads and work under pressure.
• Good working knowledge of Word, Outlook and Excel.
• Experience with invoicing, accounts administration and/or credit control.
• Excellent customer service and communication skills.
• NVQ Level 2/3 in Management/Business Administration, or equivalent.
• Experience with QuickBooks and VAT invoicing would be beneficial.

Responsabilidades

• Manage the smooth day-to-day running of the office.
• Provide administrative and operational support across the business.
• Take ownership of credit control, invoicing, billing and customer statements.
• Process UK and European sales invoices.
• Liaise closely with the company bookkeeper.
• Support supplier payments and account administration.
• Coordinate customer orders and dispatch.
• Act as a professional and friendly first point of contact for customers.
• Resolve customer and sales queries.
• Manage general and sales email inboxes.
• Maintain databases, records and internal office systems.
• Support HR, Health & Safety and operational processes.
• Manage office supplies, facilities, utilities and maintenance requirements.
• Build strong relationships with customers, suppliers and internal contacts.
• Support the Managing Director and wider business wherever needed.

Conhecimentos

Organisational skills

Time management

Communication skills

Customer service

Proactive/initiative

Microsoft Office

Invoicing experience

Formação académica

NVQ Level 2/3 in Management/Business Administration

Ferramentas

QuickBooks

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descrição da oferta de emprego

Are you an experienced Office Manager or Senior Administrator who loves being at the heart of a business?

I am recruiting on behalf of a well-established specialist business operating within the motorsport and high-performance industry, who are looking for a confident, organised and proactive Office Manager to join their team.

This is not your typical office-based role. You'll have real ownership of the day-to-day running of the office, working closely with the Managing Director while getting involved across accounts, administration, customers, suppliers and internal operations.

If you're someone who spots what needs doing, takes initiative and enjoys making sure everything runs smoothly, this could be the perfect opportunity for you.

What will you be doing?

• Managing the smooth day-to-day running of the office
• Providing administrative and operational support across the business
• Taking ownership of credit control, invoicing, billing and customer statements
• Processing UK and European sales invoices
• Liaising closely with the company bookkeeper
• Supporting supplier payments and account administration
• Coordinating customer orders and dispatch
• Acting as a professional and friendly first point of contact for customers
• Resolving customer and sales queries
• Managing general and sales email inboxes
• Maintaining databases, records and internal office systems
• Supporting HR, Health & Safety and operational processes
• Managing office supplies, facilities, utilities and maintenance requirements
• Building strong relationships with customers, suppliers and internal contacts
• Supporting the Managing Director and wider business wherever needed

What are we looking for?

• A minimum of 4 years' experience within an administration role
• Strong organisational and time-management skills
• Confidence prioritising workloads and working under pressure
• Good working knowledge of Microsoft Word, Outlook and Excel
• Experience with invoicing, accounts administration and/or credit control
• Excellent customer service and communication skills
• A professional, friendly and confident approach
• An NVQ Level 2/3 qualification in Management/Business Administration, or equivalent experience
• Experience using QuickBooks would be advantageous
• Experience with UK, European and international VAT invoicing would also be beneficial

Why is this opportunity worth exploring?

This is a fantastic opportunity for someone who wants a role where they can really make an impact.

You won't simply be completing administration. You'll become a key part of the business, trusted to manage your own workload, improve processes and ensure the office operates effectively. There may also be the opportunity to supervise and train additional administrative support as the team develops.

Working within the motorsport and high-performance industry also makes this a brilliant opportunity for someone who enjoys working in an interesting, specialist and fast-paced environment.