Office & ESG Operations Manager (Hybrid)

Qualco UK Limited; Weybridge; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

Qualco UK Limited in Weybridge, Surrey, is seeking a Business Support Manager to run the daily operations of the office, ensure compliance with regulatory and client requirements, and support ESG initiatives with the CEO and Risk & Compliance teams.

The role involves managing facilities, contracts, supplier relationships, health and safety, audits, reporting, and fostering a positive workplace culture, with hybrid working (3 days in the office).

Qualifications

• Proven experience in office, facilities or business support management.
• Strong organisational and project coordination skills.
• Excellent written and verbal communication skills.
• Supplier and contract management experience.
• Health & Safety administration experience.
• Strong analytical and reporting capability.
• Experience developing and reviewing policies and procedures.
• Proficient in Microsoft 365 applications.
• ESG and sustainability reporting experience.
• ISO 9001, ISO 14001 or ISO 27001 experience.
• Procurement and supplier due diligence experience.

Responsibilities

• Providing personal assistance and administrative support to the CEO.
• Dealing with facilities issues and supervision of the day-to-day running of the office.
• Managing office contracts, suppliers and service providers and monitoring expenditure.
• Lead the coordination of workplace health and safety activities, ensuring compliance with statutory obligations, internal policies and landlord requirements, whilst promoting a positive health and wellbeing culture.
• Completing (or arranging for competent person to complete) internal audits in relation to office health and safety such as Fire Risk, PAT testing and assessment and management of the risks.
• Coordinate the Company’s ESG programme, including environmental performance monitoring, carbon reporting, sustainability initiatives, supplier ESG assessments and preparation of client ESG submissions and questionnaires.
• Working with Risk & Compliance to ensure compliance with ISO standards.
• Procurement of Business Insurances, in coordination with R&C.
• Reviewing departmental business policies and monitoring implementation.
• Coordinating Office Fire Marshals, First Aiders and Mental Health First Aiders.
• Developing effective working relationships with internal and external stakeholders.
• Act in accordance with the requirements of Consumer Duty.

Skills

Office management

Facilities coordination

Organisational skills

Communication skills

Project coordination

Supplier management

Health & Safety admin

Reporting skills

Policy development

Stakeholder management

Tools

Microsoft 365

Job description

Qualco UK Limited in Weybridge, Surrey, is seeking a Business Support Manager to run the daily operations of the office, ensure compliance with regulatory and client requirements, and support ESG initiatives with the CEO and Risk & Compliance teams.

The role involves managing facilities, contracts, supplier relationships, health and safety, audits, reporting, and fostering a positive workplace culture, with hybrid working (3 days in the office).