Office & Compliance Coordinator

Creative Support Ltd; Leeds; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

28 days annual leave

Enhanced DBS

Job summary

Creative Support Ltd in Cookridge, Leeds, is seeking an Office & Compliance Coordinator to join an established team. You will provide efficient administration, oversee compliance, and support HR tasks in a busy service.

Full training is provided, with benefits including a probationary bonus, pension contributions, 28 days annual leave and enhanced DBS. Applicants must be eligible to work in the UK.

Qualifications

• Confident first point of contact for queries and signposting to team.
• Good team player, keen to learn and support the team.
• Solution-focused, resourceful and dynamic in approach.

Responsibilities

• Lead on recruitment tasks, including arranging and conducting interviews with senior staff.
• Answer calls and independently handle issues arising from them.
• Manage records: incidents, safeguarding reports, complaints and compliments.
• Reorder office supplies and equipment.
• Take minutes of internal and external meetings.
• Ensure documentation is up to date and refreshed when updated.
• Administer timesheets and payroll.
• Maintain office compliance systems per policy, local authority requirements and CQC standards.
• Undertake service audits and follow up actions.
• Maintain a quality improvement plan for the service.

Skills

Communication skills

Team player

Proactive

Education

QCF Diploma in Health and Social Care

Job description

At Creative Support, our culture is about being open and transparent, knowing the people we support as individuals, building trust with families, and anticipating issues before they arise. You’ll inspire your collegues with a proactive, professional and person-centred approach. We are looking for a dynamic , supportive and energetic individual who is committed to ensuring the provision of quality person-centred support and care at our service in Cookridge. The post holder will join an established and experienced team as an Office & Compliance Coordinator. This is a varied, challenging and satisfying role which require a pro-active office individual to support with a wide range of tasks at the service. The successful candidate will provide efficient and responsive administration and compliance oversight but also support with tasks including but not limited to:

• Leading on recruitment tasks- including arranging and conducting interviews alongside senior staff at the service
• Answering the phone and independently dealing with matters arising from calls
• Managing record such as incidents, safeguarding reports, complaints and compliments
• Reordering of office supplies and equipment
• Taking minutes of meetings both internal and external
• Ensuring documentation in the office is in date and replaced when updated
• Timesheet and payroll administration
• Managing systems for office compliance in line with Creative Support policy, local authority requirements and CQC standards
• Ability to undertake service audits and follow up on actions arising
• Working on and maintaining a quality improvement plan for the service

We need a confident first point of contact for queries, either dealing with queries directly or signposting to another appropriate person in the team.

It is essential that you are a good team player, keen to learn and eager support the team with their work. We pride ourselves as solution-focused, resourceful and dynamic, as such we are looking to recruit an Office & Compliance Coordinator who shares these values.

Vacancy Reference Number: 90612

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK –This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.