Office Co-Ordinator

Smithers; Leatherhead; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible hours

Competitive benefits

Job summary

Smithers is hiring an Office Administration Assistant in Leatherhead to support a busy primary packaging and materials testing laboratory. The role involves coordinating client communications, handling test reports, proposals, and purchase orders, and maintaining the CRM system.

You will assist with financial administration, raise new projects/customers, process invoices and liaise with clients to resolve queries, while working with the finance team on credit checks and payments.

Qualifications

• Strong communication and professional customer interaction are expected.
• Proficient in Microsoft Word, Excel, PowerPoint, Teams, Planner.

Responsibilities

• Handle client communications and issue test reports, proposals and purchase orders.
• Maintain and update the Customer Relationship Management system.
• Support financial administration: raise new projects/customers, issue invoices, process purchase orders, liaise with clients.
• Coordinate with finance to arrange credit checks and payments.
• Cover reception when needed.
• Oversee office stock and raise supplier purchase orders for consumables and calibration/maintenance.

Skills

Communication

Attention to detail

Time management

Tools

Microsoft Office

Job description

We are currently looking for an Office Administration Assistant to join our busy primary packaging and materials testing laboratory. This is a varied administrative role at the heart of our team – perfect for someone who enjoys variety, takes pride in delivering high quality work, and thrives in a fast-paced environment.

As our Office Administration Assistant your main responsibilities will include

• Clear and professional client communication, supporting with issue of test reports, proposals and purchase orders.
• Update and maintaining our Customer Relationship Management system
• Providing essential financial administration support, including raising new projects, new customers, initiating invoices, processing customer purchase orders and liaising directly with clients to resolve queries.
• Working closely with our finance team to arrange credit checks and payments.
• Absence cover on reception.
• Oversee office stock control to ensure resources are available as needed and raising supplier purchase orders for consumables and equipment calibration/maintenance.

Strong computer skills and proficiency in Microsoft office (Word, Excel, PowerPoint, Teams, Planner) is essential, along with the ability to communicate clearly and professionally with colleagues and external clients. Attention to detail and commitment to meeting deadlines are essential in this position.

This role is ideal for someone who enjoys structured tasks, steady workflows, and serving as a reliable source of support for the team.

This is a full time role with the opportunity of flexible working hours and competitive benefits.