Office Co-ordinator

United Infrastructure Ltd; Alness; On-site; GBP 18,000 - 24,000; Full time

Job summary

United Infrastructure Ltd is seeking a Reception & Facilities Coordinator to deliver a first-class front‑of‑house experience and support day‑to‑day office operations across our two business areas in the UK.

You will be the face of the business, handling visitors, calls and administrative tasks while coordinating meeting rooms, post and office supplies in a professional and customer‑focused environment.

Qualifications

• Experience in a reception, front-of-house, office coordination or facilities support role.
• Excellent interpersonal and communication skills.
• Professional, friendly and customer-focused approach.
• Strong organisational skills with the ability to multitask.
• Ability to work independently while also being an effective team player.

Responsibilities

• Serve as first point of contact for visitors, clients and colleagues.
• Manage reception duties and visitor management including passes and meetings.
• Coordinate telephony, mail, courier services and general admin tasks.
• Oversee office and facilities support, including supplies and maintenance.
• Coordinate contractor visits and access control, ensuring safety and security.
• Liaise with facilities providers, security teams and onsite management.

Skills

Interpersonal skills

Communication

Organisation

Teamwork

Microsoft Office

Tools

Microsoft Office

Job description

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

Utility Infrastructure

Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.

Social Infrastructure

Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.

Reception & Facilities Coordinator

Be the face of our business and help create an exceptional workplace experience.

We are looking for a professional, organised, and customer-focused Reception & Facilities Coordinator to join our team. This is a varied and rewarding role where you will be responsible for delivering a first-class front-of-house experience while supporting the smooth day-to-day operation of our office facilities.

As the first point of contact for visitors, clients, and colleagues, you'll play a key role in creating a welcoming environment and ensuring our workplace runs efficiently and professionally.

What You'll Be Doing

Reception & Visitor Management

• Act as the first point of contact for all visitors, clients, and guests.
• Manage meeting room bookings and ensure rooms are prepared with any required facilities and refreshments.
• Welcome visitors, issue passes where required, and notify hosts of arrivals.
• Maintain a professional and tidy reception and client-facing environment.
• Provide local information and assistance, including travel advice, restaurant recommendations, and taxi bookings.
• Receive and distribute deliveries across the business.

Telephony & Administration

• Answer and direct incoming telephone calls professionally and efficiently.
• Manage incoming and outgoing mail and courier services.
• Coordinate postal collections and deliveries.

Office & Facilities Support

• Conduct regular checks of meeting rooms, kitchen areas, and communal spaces.
• Replenish office and kitchen supplies as required.
• Ensure meeting room equipment is operational and elevate issues where necessary.
• Coordinate contractor visits and maintenance schedules.
• Support building access management, including visitor passes and staff access cards.
• Manage visitor and disabled parking spaces.
• Liaise with facilities providers, security teams, and onsite management to ensure a safe and well‑maintained workplace.
• Order office supplies and support general office administration activities.

What You'll Bring

• Previous experience in a reception, front‑of‑house, office coordination, or facilities support role.
• Excellent interpersonal and communication skills.
• A professional, friendly, and customer‑focused approach.
• Strong organisational skills with the ability to manage multiple priorities.
• The ability to work independently while also being an effective team player.
• Good attention to detail and problem‑solving skills.
• Proficiency in Microsoft Office, including Word, Excel and Outlook.

Why Join Us?

This is an excellent opportunity to join a supportive team in a role that offers variety, responsibility, and the chance to make a real impact on the experience of employees, visitors and clients alike.

If you take pride in delivering outstanding service and enjoy working in a fast‑paced office environment, we'd love to hear from you.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.