Office-Based Security Systems Support Engineer — Intruder & CCTV

Mitie; Lurgan; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Virtual GP access

Earned wage access

Mitie Stars programme

Job summary

Mitie is seeking a technically skilled Security Systems Technical Support Engineer to join MiTec Security Operations in Lurgan. The 12‑month maternity cover role focuses on remote support for intruder alarms, CCTV and networked systems.

You will diagnose issues using remote tools, support customers and scheduling teams, and reduce on‑site visits by resolving problems quickly with sound technical insight.

Qualifications

• Strong understanding of intruder alarm operation and ARC delivery.
• Working knowledge of CCTV: IP/analogue, NVR/DVR, VMS.
• Experience with IP addressing, routing, and network faults.
• Experience with remote diagnostic tools for security systems.

Responsibilities

• Provide first-line and advanced remote security system support.
• Diagnose CCTV and alarm issues to reduce on-site visits.
• Communicate clearly with customers and internal teams.
• Prioritize workload against SLAs and assist scheduling.

Skills

Intruder alarm systems

CCTV technologies

Networking fundamentals

Remote diagnostics

Problem solving

Job description

Mitie is seeking a technically skilled Security Systems Technical Support Engineer to join MiTec Security Operations in Lurgan. The 12‑month maternity cover role focuses on remote support for intruder alarms, CCTV and networked systems.

You will diagnose issues using remote tools, support customers and scheduling teams, and reduce on‑site visits by resolving problems quickly with sound technical insight.